lukas288

Everything working. Thank for your help. Have a good day

After consideration i collected additionals logs from ESET Log Collector ELC_logs.zip

I use Wireshark to collect logs. If nessesery i can use ESET Log Collector. I try install on other computer (the same network) and it was successful. pcap_instalation.zip

I don't think so. I didn't configure neighter of them

Hi everyone I bought license ESET Smart Security Premium, download 'eset_smart_security_premium_live_installer.exe' via eset home page. After clicking on file (also with "Run as administrator") windows 'preparing aplication' appers and second later closes. I have Win 10 Home (22H2) I checked logs from 'C:\Users\%username%\AppData\Local\Temp\eset\'. Below i paste part which fails. I will attach full file to the post. [2023.04.22 20:47:07] BTS dbg Setting property "bts.ui.mode" to value "full". [2023.04.22 20:47:07] NET inf Connectivity test: Query HTTP: Connected. [2023.04.22 20:47:07] BTS dbg Setting property "bts.net.connected" to value "true". [2023.04.22 20:47:07] ECP inf Request "get-token-related-data" started. [2023.04.22 20:47:07] ECP war Request: result=3, response=0x00004e22. [2023.04.22 20:47:07] BTS dbg Setting property "bts.token.error" to value "20002". [2023.04.22 20:47:07] BTS fat Initialization failed. [2023.04.22 20:47:07] VFS inf Cleaning up the VFS Cache. [2023.04.22 20:47:07] BTS inf The final Return Code is 0x00000000 (0). >>>>>>>>>>>>>>>>>>>>>>>> END >>>>>>>>>>>>>>>>>>>>>>>> Thanks for your help bootstrapper_20230422204706.log