Razvan
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Posts
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Kudos
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Razvan gave kudos to Marcos in Can't disable autorenew, asks to verify email but no button to verify email nor edit billing details
The Romanian distributor uses their own e-store which doesn't support auto renewal. In the future most of distributors and partners should migrate to the global e-store already used by ESET LLC.
As for the OP's issue, I've provided Razvan with a link to log in authenticated and he was able to turn off auto-renewal. We are still investigating why the verification link didn't show up after he logged to the e-store with his license key.
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Razvan gave kudos to Marcos in Can't disable autorenew, asks to verify email but no button to verify email nor edit billing details
I've asked the appropriate team to check why the verification link doesn't appear. In the mean time, please log in to e-store using your license key to skip verification.
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Razvan gave kudos to Marcos in Can't disable autorenew, asks to verify email but no button to verify email nor edit billing details
This is possible only after a 2FA verification or logging in with your license key. Please hold on, the appropriate team is checking it out. We'll keep you posted.
