[Eset Smart Security 9 problem with network printer]

EFSW 6.2 (build 6.2.12007.0) was recently released as well, however it seems that the specific issue reported here was NOT resolved yet. I tested the new build on a Windows 2003 machine (a file server) and confirmed the same bug exists as in earlier 6.x versions: when EFSW 6.2 running on the server (Network Drives Scan: OFF), double click or right click on an MS Office file (for example .doc) takes at least several seconds until anything happens. After removing 6.2 and installing back 4.5 (Network Drives Scan: OFF) - the same operation on the same file takes no time at all!

 

I'm lost at figuring out why this hasn't been fixed yet, as the issue is easy to spot and can be reproduced at will at any time.

 

What happens if you turn off Real-Time Protection (temporarily, of course)?

[Files opening very slowly over network from client PCs to server after upgrading to v6]

Terrum, did you create an ESET support ticket? If ESET support could have a look at your log files (please use ESET Log Collector) I'm pretty sure they could find out what's causing this and solve it for you.

[Update problem with version 2.0]

So Mobile Security is not include the Smart Security pakage.

 

@ Martvl:

 

- ESET Smart Security is not a package; ESET Smart Security is a product

- so ESET Mobile Security is indeed not included in ESET Smart Security

- there is only one package: ESET Multi-Device

- ESET Mobile Security is included in ESET Multi-Device (as are a number of other products, such as ESET Smart Security)

 

Hope this helps.

[Update problem with version 2.0]

@ sasomkd: did you submit a customer care form (directly from the application) with reference to this thread for further investigation?

 

If you have a problem that doesn't necessarily mean many people have the same problem. In fact update issues on ESET Mobile Security occur very, very, very selden. There must be something very specific in your case which the good people from ESET will be happy to sort out... if you create a support ticket.

[ESET File Security not reporting in to ERA server]

Same here.

 

@ Dan & @ PiT : have you considered upgrading to File Security 6.2?

[ESET Mail Security 6 for Microsoft Exchange Server BETA is available.]

You have date for final release?

 

I believe it was released on September 3, 2015. Please check www.eset.com for details.

[Mails with images]

Hi DocTonza,

 

This is an old thread, I know, but you never replied to ChadH so I'm not sure if you managed to solve this or not.

 

Just thought I'd let you know a new version of ESET Mail Security was released last week:

hxxp://www.eset.com/int/download/business/

 

Grtz,

 

R.

[Antispam Setup options]

Hi tpeel,

 

This is an old thread, I know, but you never replied to DavidH so I'm not sure if you managed to solve this or not.

 

Just thought I'd let you know a new version of ESET Mail Security was released last week:

hxxp://www.eset.com/int/download/business/

 

Grtz,

 

R.

[Files opening very slowly over network from client PCs to server after upgrading to v6]

ERA 6.2 was released yesterday:
hxxp://www.eset.com/int/download/business/