Dubious

Marcos, thank you very much, no more mystique in what had happened! I will now think how to eliminate AppCenter or substitute its functions with alternative s/w. If nothing else will crash... One can guess that the origin of the issue can be from a habit of independent low-level programming in Gigabyte due to hardware design orientation. While it is usually more resource-efficient, sometime it can be dangerous for others. Who knows, in such a case you probably may persuade Gigabyte and ASUS to fix their drivers and release the updates; they will only gain of that too. Please share with them our opinion, if you continue the discussion. By the way, I noticed that Gigabyte released the new version B15.0629.1 of AppCenter at 2015/07/03. Seems unlikely that they could already have the problem disappeared; I'm just wondering whether you know it? Have to say that I’m dealing with many computers due to my job and am practically familiar with different antivirus solutions for years. At present I consider ESET as the best among all tested ones in consolidated rating. This is especially why the issue perceived so painfully, and so why the problem must be resolved cardinally, both with Gigabyte and ASUS. Good luck!

@ Marcos OK, I can accept the statement as true; I understand this fact even from previous posts. Things may happen indeed; I know this well, being a software engineer. But please, could you just answer on my QUESTIONS? First of all I’m wondering what’s happen at June 22 (or shortly before) and simultaneously in many systems? My PC was stable with BOTH applications before, for a long time, and the problem is definitely linked to some changes during late June! Was it AppCenter or ESET or Windows modification? Or what??? I have also questions 2 and 3, please do not ignore, if possible. Take your time if you need, I’ll be patient! On your question: definitely I can post any useful information, but what modules did you mean? If ESET-related, I have no one at the moment, as described in my first message. However I can install and check any one recommended at the nearest weekend.

Hello Forum, Hello Marcos, I’m just watching the case all this time, but finally decide to come in and tell … My problem also arose exactly 22 June, when stably working system suddenly goes to BSoD. After restart it started normally and seams OK first, but then repeated BSoD, three or four times that evening. Bluescreen Viewer pointed out to hal.dll and ntoskrnl.exe (0x00000124), all exactly as described by Henduluin, dwu and others in the beginning of this topic. Next few days a hardware testing was performed with no suspicious results… Then I noticed that ESET SS indicates broken (unsuccessful) update and decided to update it manually –> immediate BSoD at the process! Each attempt, steadily. Then I reinstall the SS, and it managed update to the latest files successfully. But only until computer restart: BSoD immediately after system logon with no possibility to see the Desktop. Starting in Safe Mode, system restoring , uninstalling SS thoroughly with removal tool (ESETUninstaller.exe) followed by registry and disk scan for any remnants, new attempt of clean installation of fresh-downloaded Smart Security Ver.8.0.312.0, and again BSoD after system logon at reboot… Again system restoring, cleaning PC thoroughly with removal tool, and just UNPLUGGING INTERNET CABLE out of this PC for safety, what you can guess is EXTREMELY inconvenient… Here I am up to now for more than a month, still waiting for you with a final solution. However, the PC is rock stable now without AV all this time under heavy load: numerical calculations, video processing and other intense parallel jobs. So my questions are: 1. If you suspect the Gigabyte APP Center as the source of problem, why this only happen at June 22, 2015, while more than the year before the system was stable with it and ESET SS? Why it is stable now, without SS? I did not change ANYTHING, besides ESET SS uninstall! I checked all the files for AppCenter which I was able to find, and none of them were younger than 2014. Automatic update checking was switched off in the AppCenter settings after installation, just as “run on next reboot” checkbox is also unchecked. Nobody could manually update it on this PC, I’m the sole user; moreover, APP Center as an application itself doesn’t included in system startup in any way. Consequently, the conflict seems to be very odd for me. Could you explain: how it can be, please? 2. If it is known that any part of AppCenter application is performing some hidden background actions (changes, updates) could you please point out specifically: which exactly file (module, driver, process) of the application is the culprit? I will check if it was somehow modified at June 22 or not long before. 3. Could you estimate, when except correction mentioned above will be available as the regular ESET Smart Security Setup? Do I really need to uninstall/reinstall APP Center as pizzly did, if I would like to keep both apps then? I am waiting for the FINAL solution and will not experiment a lot with this PC. Do not want to retire ESET, but can’t keep the whole PC in quarantine without network for a long! My system is: Gigabyte GA-Z87X-UD5H with Intel i7-4770K, 32GB RAM, SSD, HDD, Dataram software RAMDisk (commercial version). No overclock, no separate video card. Win 7 x64 SP1 Enterprise; APP Center V.1.0.0.0.