[ESET API (on prem and cloud)]

on our own at the moment, we will integrate this to a reporting tool in future.

We did try to use the on-prem API but I'm missing the server API file. how do we add this and make it work?

[ESET API (on prem and cloud)]

I run ESET Protect Entry (on-prem) and ESET Protect Cloud(Enterprise), different MSP 

I want to integrate my cloud MSP instance into our on-prem. When it's integrated I want to call API from my on-prem. 

Can it get details of the added MSP cloud instance or is it only capable of getting the actual on-prem details and not mix? 

This is for getting billing reports like the number of devices activated, and seats for each client. 

[Windows server crashing after installing ESET Server Security]

same issues with our servers, Windows 2019 and Windows 2016 

[Export policy to readable file, text / excel / pdf]

Is there an option to export a policy to a readable content? 
All I can do is export as DAT file or XML 

[ESET Protect entry]

With the license ESET protect entry

anyone know how to generate report in on-prem console in getting seat counts\license counts that distinguish how many uses endpoint security and server security license?

[Device not reporting back to Protect Cloud after trial license expires]

Probably, and the only way to fix this is manual deployment?

[Device not reporting back to Protect Cloud after trial license expires]

We have moved our client from on-prem to Protect Cloud. Devices are communicating properly to Protect Cloud but after the trial license expired. It stopped and notice that the faulty devices are using back the old peer cert. 

Easy way to push the correct cert or agent again to the devices? 

Tried GPO but it doesn't kick in anymore as the ESET was already deployed that way. 

 

[Device with ESET Agent not reporting back to ERA]

Newbie..

Any idea or what to check if a device installed with agent (live installer) is not reporting back to ERA console? Aside from checking the logs, dns\firewall. anything else? 

Device is in another country and my onprem server is also.

 

[CVE-2023-23397 Microsoft Mitigates Outlook Elevation of Privilege Vulnerability]

@Marcos can you advise?

[Can ECOS detect malicious e-mails that exploit CVE-2023-23397?]

@itman any eset pov mitigation?

[CVE-2023-23397 Microsoft Mitigates Outlook Elevation of Privilege Vulnerability]

ESET mitigation aside from ntlm? implications in ntlm deny and only setting trusted zones?

https://techcenter.eset.nl/en-US/news/posts/cve-2023-23397-microsoft-mitigates-outlook-elevation-of-privilege-vulnerability

[Monthly report]

Can someone advise how I can create a scheduled report that generates email every 1st of the month? 

I have the report already created but wondering what task to use CRON or Scheduled Report.

[Iran / Albanian Cyberattacks]

Thanks @itman

@Marcos The link is below, Yeah, wondering if ESET has familiarize its security fabric with the published IOC's by MS.

https://www.microsoft.com/security/blog/2022/09/08/microsoft-investigates-iranian-attacks-against-the-albanian-government/

[Iran / Albanian Cyberattacks]

Also does the IOCs provided by MS, ESET can detect them and block
 

[Iran / Albanian Cyberattacks]

Thoughts on the current attacks with Iran/Albanian