Hello. We have an ESET Protect 9.x server and about 500 clients.
Support has noticed that the latest Last Connected value is from January of this year, which is not correct. When I looked for my machine, which is connected and running, it too has January 10 as last connected. The only activity I see on that date was updating the TLS certificate and rebooting it. I've also restarted the appliance today.
I then tried to issue a Reboot task from ESET, and it never made it to my machine. I rebooted manually and ESET 10.0 was started and shows "You are protected" and "Modules are up to date."
However, the ESET Protect server still shows last connect Jan 10. Additionally, there are 239 Tasks in the task list and last executed date is not newer than Sep 2022!
Any idea why the ESET Protect server does not appear to be connecting with any clients? What would be a good place to start troubleshooting?
Thanks.