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jduvillard

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Posts posted by jduvillard

  1. Hello,

     

    ERA Version 6.1.444.0 installed on Windows Server 2008 R2 SP1

     

    I have 2 issues with the rogue detection service:

     

    1- As far as I can see, some computers in the list of rogue computers don't exist in any DHCP, DNS or AD tables. Where is the rogue information coming from?

     

    2- I have many printers and routers in this list with the wrong name associated with the MAC addresses. When I move them to a Static Folder, they are removed from the rogue entry list (which is good), however as soon as I rename them in my static folder, they appear again in the rogue list.

     

    Any suggestion?

     

    JP

  2. Update, in case someone has some new ideas:

     

    So far I have corrected the exclusions, which were incorrect: from C:\Program Files\Symantec\Backup Exec\ to C:\Program Files\Symantec\Backup Exec\*.*

    This didn't make any difference

     

    I have also tried: C:\Program Files\Symantec\Backup Exec\*

    Same result

     

    I have added all the Backup exe programs manually: C:\Program Files\Symantec\Backup Exec\beremote.exe , C:\Program Files\Symantec\Backup Exec\beserver.exe , etc...

    This didn't make any difference either

     

    The only thing that still makes a difference is by disabling the Scan on File Open

     

    Any thoughts?

  3. Hello,

     

    This is a follow up on this thread: https://forum.eset.com/topic/753-eset-file-security-backup-processes/

     

    Our backup is slowed down to a point where people start arriving in the office before the backup is finished.

     

    The only solution I have found to work is by setting: Real-time file system protection > Scan On > File Open to disabled

     

    I would rather have exclusions in place, but excluding the Symantec programs path:

    E:\Program Files\Symantec\Backup Exec\

    didn't work

     

    Has anyone found a solution for this?

     

    Many thanks

     

    Jean-Philippe

     

    P.S.: Our system is running ERA Agent 6.1.444.0 and File Security 6.0.12035.0 on Windows Server SBS 2008 SP2

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