mrhill741

Fixed the issue. PEBKAC! Hostname was typed slightly wrong for the Proxy , and my eyes must be getting worse. Used KB7848 to check proxy match string in config. Restarted Proxy service and clients started connecting correctly right away. https://support.eset.com/en/kb7848-write-a-proxymatch-expression-for-configuration-of-apache-http-proxy-with-eset-protect

After pulling the tracelogs from one of the affected computers it looks like the local proxy service is denied after the upgrade to ESET Protect 11.0. I'll troubleshoot the Apache proxy service on the Protect Linux server.

After upgrading the ESET Protect server to 11.0 and upgrading a few agents these devices now have a warning - "Device is using a failover connection". I've checked the agent and Antivirus policies to make sure they did not require any updated settings. I can't find any knowledgebase articles that cover this topic on how to resolve the warning or what is even wrong.

It shows "Scan is running". Opening the UI and going to "Computer Scan" shows no active scans.

After installing 9.1 users are seeing the Tray icon display a status of scanning even though the UI shows no scan activity at all. Rebooting the pc solves the problem until the next schedule scan. I am aware of the rebooting issues with the update to 9.1 but this seems like a new bug.