I have a similar issue, on Windows 10 64 bits, after updating from Nod32 8.xx 64 bits to Nod32 10.1.204.0 64 bits.
I got an windows notification stating that an update on Nod32 was available. Through the notification I choose to update Nod32. It downloaded and installed the newest version of Nod32. It prompted to reboot.
After reboot, Nod32 was not available (not even on control panel program list).
At this point I got from ESET website it uninstaller. After running the unistaller and rebooting, I went to ESET website to downlod the latest version of Nod32. After installing the antivirus, the system was rebooted.
After the reboot, it seems to be all fine. The splash screen weren´t shown, but the prgram was available at windows taksbar.
On June 14th, after updating Windows 10, despite being installed, Nod32 is deactivated, not being possible to change the status to «activate».
I tried to perform a scan and got an error: «communication with ESET Nod32 kernel failed!».
After I saw this topic and read that was advisable to run ESET Log Collector. Downloaded the file, but it was not possible to run it, getting this warning from Windows: "It is not possible to run this application in your PC. To obtain a version for your PC you must contact this software editor/owner».
Does anyone have a solution to solve this issue and make active Nod32 on Windows 10 64-bits?
Thanks in advance,
