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sid_16

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Posts posted by sid_16

  1. Sorry sir! I'm using a genuine license. I'm a giveaway organiser in a computer related forums and I organise various security and utility software for Windows. This is the trial license for 1 year of validity. I can show you the detail from the ESET Sweden.

    Here is the link , where I host giveaways and my name is "sid_16" -  https://forums.mydigitallife.net/forums/giveaways-and-contests.57/

  2. My system:

    Windows 10 LTSB 2016 with the latest Windows and office updates installed.

    I'm using and Eset Internet Security 1year trial license (genuine) with the latest virus signature and version 11.2.49  . Every alternate day I got notification that eset live grid is inaccessible "attention required". Why?

    Is eset not fully supported in windows 10 platform? Why am I getting this nagging messages from eset notification in Windows 10? what is the solution to get rid of these issues?

    Any help will much be appreciated!

    Thanks,

    sid_16.

  3. Hi,

    I'm an Eset user since 8 years and it never has given me any issue but it has poping up a constant Security Alert warning that "Antivirus Protection is non functional".

    I'm using Eset Internet Security version 11 with latest build. I upgraded my Windows 10 just 4 days back from Windows 10 version 1709 to 1803 build 17134.1. Last 2 days Eset was alright but it started showing an warning alert from last 2 days.

    I uninstalled it using Eset uninstaller in safe mode again reinstalled then uninstalled and reinstalled... same warning alert, see no improvement!

    Is Eset not compatible with this latest windows 10 ? What should I do? Should I uninstall and find a new security solution in place of Eset?

    Below is the screenshot of the Eset's security alert.

    https://imgur.com/rcMmPYd

  4. I completely uninstalled Adguard program from my PC , though I paid for it but my problem is solved.

     

    P.S- Both Eset & Adguard support team couldn't provide me any solution to get rid of this Komedia thingy. There was no option left for me than to uninstall any one of them. Here I choose Adguard ' cos I can block adds simply by installing an extension (browser) but sacrificing an excellent AV like ESS8 is foolish.

  5. Hmmm... There maybe some PUP bundled together with the software. I do also have similar issue with my Paint.net previously. However, maybe you can add exclusions for Adguard and Hitman Pro. 

     

    I've done an exclusion in ESS8 but all invain.

     

    Komodia is detected as a potentially unsafe application. This kind of detection is disabled by default as it covers legitimate tools that may be misused in the wrong hands. For more information about Komodia, please refer to hxxp://arstechnica.com/security/2015/02/ssl-busting-code-that-threatened-lenovo-users-found-in-a-dozen-more-apps/ for instance.

    I don't know how to disable Komodia in Adguard or in ESS8. For a layman like me I want a solution.

     

    What is the detection name?

     

    I downloaded the latest version of HitmanPro 2 days ago and also made a scan with it, and not a beep from ESET. And I have PUP, PUA, and Suspicious apps detections enabled.

     

    Are you using the Adguard browser extension or the program ? I assume you use the program as you mention orange and green icon, I have never installed it so I can't say anything about it.

     

    I have used the Adguard Firefox extension in the past, and ESET never said anything while using it for around 1-2 weeks.

     

    Ess8 warns me to clean hitmanpro alert 3 before execution and I uninstalled it due to so many pop ups. But for Adguard I couldn't find any solution and repeatedly happening at every reboot that ESS8 warns me to clean the PUA. I'm using Adguard program.

    @Marcos are you saying that Komodia is used in the Adguard program ? (not the Adguard browser extensions)

     

    And I don't see any screenshot in the OP ? Only a quote.

    I'd posted the screenshot but don't know why it didn't appeared here.

    CCBkdMv.png

     

    Sorry I want to get this right, which vendor was it SurfRight or Adguard  ?

     

    I am happy to hear you was able to work it out so quickly with "them" the vendor, very nice.  :)

    Both ! Surfright and Adguard.

  6. OkmgGYG.png

    With reference to this screenshot, I want your kind attention, that my ESS8 is constantly flagging Adguard and Hitman pro / hitman pro alert 3  as PUP but Adguard support team has confirmed me to made an exclusion and its a false positive warning. I've contacted Ess support but I got no reply.
     
    Any solution? suggestion/feedback !
     
    Thanks and Best Regards,
    Sadashiva.
     
     

    Hello,

    Your appeal is registered under number 984 507

    Please do not reply to this message and wait for the answer to your question from the experts.
     
     
    Kind regards,
    Technical support ESET Russia

     
    You wrote:
    ----- Support request automatic generated mail -----

    Case type: Progissue
    Case issue: Otherprogissue
    User wrote:

    I'm having problem with Adguard & Eset. Eset flagging Adguard as unsafe app.
    ( New reboot Adguard turns orange instead of green. Any idea / solution?





    Version: 8.0.304.0
    Product: ESET Smart Security
    ESET SR id: 1994977

    ------------- End of support request ---------------

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