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MarcFL

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Posts posted by MarcFL

  1. 5 hours ago, Daamu32 said:

    Hello,
    I can confirm that I have not lost that setting. However, I have lost the option to use protected browsing on certain websites via redirects...

    This forum is for NOD32 only and the specific issue of "Browser Protection" Setting Missing.  I suggest you post in the correct forum "ESET Internet Security & ESET Smart Security Premium" here: https://forum.eset.com/forum/23-eset-internet-security-eset-smart-security-premium/   

  2. Thanks Marcos.  But as outlined in this thread, the NOD32 automatic 17.0.15.0 update was defective and we do not see what you see (without uninstalling and reinstalling).  Do you have any information on these outstanding issues. Thanks.
    1. When will this be fixed in a future update? 
    2.  Is the Browser Script Scanner module still operational even though the configuration page is missing? 
    Thank You

  3. 57 minutes ago, Marcos said:

    This is a known issue that occurs after automatic update of ESET NOD32 Antivirus to v17.  You can resolve it by uninstalling EAV v17 and installing it using the live installer from ESET's website. If you use custom settings, export the configuration first and import it after reinstallation.

    P_ESSW-17576

    I've given this situation more thought.  Eset should pull this faulty update immediately.   I have multiple devices and I also manage other home users with Eset.  I have no desire to reinstall on all those devices - most with custom settings.   Please advise if this will be fixed in a future update.  Also advise if this "Browser Protection" module is still operational even though the configuration page is missing.  Thank You for your assistance.

  4. 13 minutes ago, Marcos said:

    This is a known issue that occurs after automatic update of ESET NOD32 Antivirus to v17.  You can resolve it by uninstalling EAV v17 and installing it using the live installer from ESET's website. If you use custom settings, export the configuration first and import it after reinstallation.

    P_ESSW-17576

    OK. Thanks.  That's a bummer.  I guess I'll do it later.   I have other computers with the same issue.  Will this be fixed, or do I need to reinstall on all of them?  I can't imagine that Eset is going to ask thousands of customers to reinstall. 

  5. 5 hours ago, JozefG said:

    Can you please share what version of Configuration Module you have?

    JozefG thank you for responding. 
    Configuration Module:  2099.6   11/23/2023

    ------------------------------

    Detection Engine;28319;11/29/2023
    Rapid Response module;23379;11/29/2023
    Update module;1039;10/23/2023
    Antivirus and antispyware scanner module;1605.2;11/15/2023
    Advanced heuristics module;1227;10/30/2023
    Archive support module;1344;10/16/2023
    Cleaner module;1244;9/28/2023
    Anti-Stealth support module;1188;10/9/2023
    Translation support module;1990;11/10/2023
    HIPS support module;1466;9/19/2023
    Internet protection module;1464;11/10/2023
    Database module;1124;9/12/2023
    Configuration module;2099.6;11/23/2023
    Direct Cloud communication module;1134;10/5/2023
    Rootkit detection and cleaning module;1033;9/16/2022
    Network protection module;1692;7/15/2022
    Cryptographic protocol support module;1082;11/6/2023
    Deep behavioral inspection support module;1144;10/2/2023
    Advanced Machine Learning module;1145;11/9/2023
    Telemetry module;1066.1;5/24/2022
    Security Center integration module;1038;7/28/2022

  6. Thank You.  But that's not what the marking materials say which is deceptive IMO.
    Essential: Non-stop safe banking & browsing - ...Continuous protection against online fraud with Anti-phishing...
    NOD32:  Bullet point missing.
    Issue:  Strongly implies that NOD32 does not provide phishing protection.


    And Another example of what I see as deception:
    Essential:  Non-stop safe banking & browsing - ...encrypted financial transactions...
    Issue:  All banking transactions are already encrypted with or without Eset.

    See:  https://www.eset.com/us/home-store/

    If possible, please send my concerns to management.  Thanks. 🙂

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