[Eset File Security 7.1 uninstallation error: Win.1603 and the app is not displayed in Control Panel]

it is a VM and I don't have access to the vCenter or ESXi, is there another way?

Thank you @Marcos

[Eset File Security 7.1 uninstallation error: Win.1603 and the app is not displayed in Control Panel]

Hello Everyone,

I am trying to uninstall Eset File Security from Windows Server 2012 R2 Standard, the agent has been uninstalled without problem, but impossible to do so with Eset File Security, I don't find it in Control Panel, I have no idea where to go and how to uninstall it.

When I am trying to reinstall the Eset Management Agent I get Win.1603 error.

Thank you in advance for your help!!!

[Network threat blocked]

It is fine now I finally got the actions related to this threat in the console thank you very much guys!

[Network threat blocked]

15 hours ago, Marcos said:

Maybe you have a filter enabled in the Detections panel of the ESET PROTECT console?  What filters do you have there?

You can also upload logs collected with ESET Log Collector from the machine so that we have more information about the detection.

It is fine now I finally got the actions related to this threat in the console thank you very much

[Network threat blocked]

Hello,

We are facing an issue, every single time a specific computer connects to the network, we have this alert shown on the attached screenshot.

But we don't see anything blocked from the Eset protect console or neither on the computer

Alert: Network threat blocked

A computer on the network is sending malicious traffic. This could be a computer attack attempt.

 

Thank you in advance for your help.

 

 

[iOS device enrollment]

Hello @All

Is it possible to enroll an iOS device without EDP and ABM?

I tried and I get "Not signed" certificate as shown on the screenshot

 

 

Thank you for your help

[How can I delete a file from several PC from the EMSC?]

I finally solved it by reinstalling Google chrome

[Which ports are required to connect remote clients to ESET Protect server?]

@Chris A Did you check if your firewall is not blocking any communications?

you can check your listenning and connection established ports in Powershell

 

> Get-NetTCPConnection -LocalPort 57119

LocalAddress                        LocalPort RemoteAddress                       RemotePort State       AppliedSetting
------------                        --------- -------------                       ---------- -----       --------------
::                                  57119     ::                                  0          Bound
10.10.10.2                       57119     1.1.1.1                        2222       Established Internet

 

you can also check with 

> Get-NetTCPConnection -RemotePort 2222

or "netstat -an" to see everything

[Which ports are required to connect remote clients to ESET Protect server?]

Hi Chris,

Are the endpoints in a domain? And which OS are they installed on?

Did you reboot one of them to see?

I had the same problem once

 

 

[Mobile device Connector]

Hi @Mirek S.

Hope you are doing well, would like to know if there is a way to set Web Control for android device via ESET (MDC) or policies?

 

Thank you very much!

[Mobile device Connector]

Thank you very much @Mirek S.

[Mobile device Connector]

@Mirek S. Thank you very much!
I have another question, is it possible to display the usage of the memory from the mobile device?

Regards

[Mobile device Connector]

Thank you @Mirek S. but how to make it visible to him, since the MDM is actually the host of EP and MDC has been installed together with EP during the deployment.
 

Thank you again!

[Mobile device Connector]

Hello Team,

I would like to give some permissions to a user from the ESMC to add the device mobiles of his company and manage them

With his permissions, he can't see any MDC

Thank you in advance for your help

[How can I delete a file from several PC from the EMSC?]

Ok I will  as soon as possible
Thank you @Marcos

[How can I delete a file from several PC from the EMSC?]

I am managing the EMSC with ESET installed on around 1000 devices and we are having some files blocked or retained by ESET, how can we delete them from all the targeted PC?

 

     

 

Thank you for your answers and help

 

BR,

 

Lio