I have problem with 5-10 computers that wont/cant reach eset servers. Nor activation, updates, cloud console.
eset.com opens normally. No firewall rules, DNS working correctly,
tracert reaches end destination on checking, but not opening XML in browser:
- repository.eset.com / hxxp://repository.eset.com/v1/info.meta
- repositorynocdn.eset.com / hxxp://repositorynocdn.eset.com/v1/info.meta
- edf.eset.com / https://edf.eset.com/edf
Here is agent trace log.
2022-06-13 06:36:21 Error: CReplicationModule [Thread 1078]: InitializeFailOverScenario: Skipping fail-over scenario (stored replication link is the same as current) [RequestId: 10760fe7-a36a-44f4-8fec-8b7446637543]
2022-06-13 06:36:21 Error: CReplicationModule [Thread 1078]: CAgentReplicationManager: Replication finished unsuccessfully with message: InitializeConnection: Initiating replication connection to 'host: "xxxxxxxxxxxx.a.ecaserver.eset.com" port: 443' failed with: Request: Era.Common.Services.Replication.CheckReplicationConsistencyRequest on connection: host: "xxxxxxxxxxxxxx.a.ecaserver.eset.com" port: 443 with proxy set as: Proxy: Connection: :3128, Credentials: Name: , Password: ******, Enabled:0, EnabledFallback:1, failed with error code: 14, error message: Connect Failed, and error details: . Request Id: 10760fe7-a36a-44f4-8fec-8b7446637543 Replication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: xxxxxxxxxxxxxx.a.ecaserver.eset.com:443, Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: ae125732-1e81-40fd-b7e6-9c077d82a667, Sent logs: 0, Cached static objects: 69, Cached static object groups: 10, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0]
i see here some proxy, But agents and endpoints were explicitly set not to use any proxy.
The local network is behind NAT.
offline licenses is not an option.