Today I upgraded my ESMC to ESET PROTECT Server - Version 8.0 (8.0.2216.0) - and then I tried to deploy the agents through the ESET PROTECT console. The clients received the new agent version but since then they can't connect to the Server.
I tried the following so far (after the server upgrade):
Deploy Agent through ESMC/ESET PROTECT;
Installed Agent with an installer (one time using the IP address from the server and another time with the hostname instead);
Installed Agent + Endpoint security;
Needless to say, I already tried rebooting the server and affected clients, but all this attempts were without success.
Here is a log from one of the affected clients:
Use of HTTP proxy for ESET services is disabled
Use of HTTP proxy for replication is disabled
Repository hostname is: AUTOSELECT
Update server is set to: AUTOSELECT with "regular" update type
Device is not member of any dynamic group
ERROR: InitializeConnection: Initiating replication connection to 'host: "IP address removed" port: 2222' failed with: Request: Era.Common.Services.Replication.CheckReplicationConsistencyRequest on connection: host: "IP address removed" port: 2222 with proxy set as: Proxy: Connection: IP address removed:3128, Credentials: Name: , Password: ******, Enabled:0, EnabledFallback:1, failed with error code: 14, error message: Connect Failed, and error details:
Replication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: IP address removed:2222, Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: e93f671f-2d28-4768-9af7-9b41ccc2d00f, Sent logs: 0, Cached static objects: 0, Cached static object groups: 0, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0]
All replication attempts: 113
Agent peer certificate with subject - removed - is and will be valid in 30 days
Device has no policies assigned
Product install configuration:
Product type: Agent
Product version: 8.0.1238.0
Product locale: en_US
I appreciate any input that may help solving this problem. Thank you very much!