[ESet MSI installer]

Hi,

We are trying to rollout EES on new workstations. On ESMC, the package available is on .exe format. We want to create a MSI silent installer so we can roll it out using a script. Is this possible? Thanks in advance.

[ESet Uninstallation error 0x643]

Thanks again. I tried creating a task on install EES and it pushed through.

[ESet Uninstallation error 0x643]

Hi,

I'm trying to remove old ESet Antivirus and replace it with ESet Security. I'm having an issue with the uninstallation task. I keep on getting error 0x643 when running the task. Manually uninstallation works fine but I have to remove the app for more than a 100 clients. I have attached the logs. Appreciate any insights regarding this.

 

Thanks

 

 

 

software-uninstall.log

[ESet new license rollout]

Thanks Marcos!

[ESet new license rollout]

Hi,

 

We just upgraded from ESet Antivirus to ESet Antivirus + File Security. Is there a way to push the new licenses to the machines instead of installing the new installer with File Security one by one?  

[ESet Web Control]

Hi,

I just added it right now. But the weird thing is without adding it, it works on another unit running on Sierra OSX.

[ESet Web Control]

We setup web control on our OSX device and it works but on OSX Catalina, it seems not reflecting. Is there an compatibility issue with Catalina and ESet?

[Web Control Rules not working on OSX machines]

Thanks for the feedback. Yes, I am testing with https websites and I have already removed port 443 on Web Access Protection, but the the issue is still the same. Is there any other changes I have to do in order for it to work on OSX?

 

[Web Control Rules not working on OSX machines]

I have created a rule for Web Control on ESMC, it worked great on Windows machines. However, its not the same for OSX machines. I have installed both ESet Endpoint AV and ESet Endpoint Security for OSX but Web Control is not taking effect on OSX. Is there any config I need to do in order for it to work on OSX?

[Diagnostic Logs not showing on ESMC]

Thanks! That worked like a charm!

[Diagnostic Logs not showing on ESMC]

Hi,

I am trying to create a report for Web Control. However, it's not getting any data. I checked on the Diagnostic logs (Device Control, Web Control, etc.) on ESMC, but it is blank. When I checked on the client, there are log entries for both Web Control and Device Control.