[Update Error ESET File Security for Linux]

There is no nup file in /var/tmp.
The files are located in the following paths

/var/opt/eset/efs/lib/data/updfiles:
TOTAL 96068
drwxr--r-- 2 eset-efs-updated eset-efs-daemons     4096  6月 13 15:44 2022 xxx.xxx.xxx.xxx_2221
drwxr--r-- 2 eset-efs-updated eset-efs-daemons     4096  9月 15 06:40 2022 base_nonnups
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons  1475908  2月 11 18:17 2022 em001_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons   447492  2月 11 18:17 2022 em001_64_l1.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    75426  2月 11 18:17 2022 em001_64_l2.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 68597033  2月 11 18:17 2022 em002_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons  2019747  2月 11 18:17 2022 em003_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons  2731720  2月 11 18:17 2022 em004_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons   415616  2月 11 18:17 2022 em005_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    73894  2月 11 18:17 2022 em005_64_l1.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    37276  2月 11 18:17 2022 em017_64_l1.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    99782  2月 11 18:17 2022 em017_64_l2.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons   394305  2月 11 18:17 2022 em022_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons   186279  2月 11 18:17 2022 em022_64_l1.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons     5246  2月 11 18:17 2022 em022_64_l2.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    15387  2月 11 18:17 2022 em029_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    57385  2月 11 18:17 2022 em029_64_l1.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    16722  2月 11 18:17 2022 em029_64_l2.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons  1326146  2月 11 18:17 2022 em037_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons     2983  2月 11 18:17 2022 em037_64_l1.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons   194525  2月 11 18:17 2022 em052_64_l0.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    57747  2月 11 18:17 2022 em052_64_l1.nup
-rwxrwxr-x 1 eset-efs-updated eset-efs-daemons    76159  2月 11 18:17 2022 em052_64_l2.nup
-rw------- 1 eset-efs-updated eset-efs-daemons   207782  9月 18 04:40 2022 lastupd.ver
-rw------- 1 eset-efs-updated eset-efs-daemons   207782  9月 18 04:40 2022 mod.ver
-rw------- 1 eset-efs-updated eset-efs-daemons    98401  6月 13 15:45 2022 nod1628.nup
-rw------- 1 eset-efs-updated eset-efs-daemons  7131740  6月 13 15:45 2022 nod395C.nup
-rw------- 1 eset-efs-updated eset-efs-daemons   594774  6月 13 15:45 2022 nod4319.nup
-rw------- 1 eset-efs-updated eset-efs-daemons 10672769  6月 13 15:45 2022 nod4615.nup
-rw------- 1 eset-efs-updated eset-efs-daemons   641894  6月 13 15:45 2022 nodA9F9.nup
-rw------- 1 eset-efs-updated eset-efs-daemons   212604  6月 13 15:45 2022 nodC9F8.nup
drwxr--r-- 2 eset-efs-updated eset-efs-daemons     4096  9月 15 06:40 2022 reverse
-rw------- 1 eset-efs-updated eset-efs-daemons   207782  9月 18 04:40 2022 upd.ver

/var/opt/eset/efs/lib/data/updfiles/xxx.xxx.xxx.xxx_2221:
TOTAL 204
-rw------- 1 eset-efs-updated eset-efs-daemons 207782  9月 18 04:40 2022 update.ver

/var/opt/eset/efs/lib/data/updfiles/base_nonnups:
TOTAL 42008
-rw------- 1 eset-efs-updated eset-efs-daemons 43011736  9月 15 06:40 2022 nod3EAD.nup

/var/opt/eset/efs/lib/data/updfiles/reverse:
TOTAL 28
-rw------- 1 eset-efs-updated eset-efs-daemons 26777  9月 15 06:40 2022 nodFF83.nup

[Update Error ESET File Security for Linux]

Hi Marcos

Do I just delete NUP*.tmp?
Do I need to check permissions and free space?

[Update Error ESET File Security for Linux]

I sent you the log.
Please check it.

Response will be slow because business time is over in Japan.

[Update Error ESET File Security for Linux]

24 minutes ago, Help Desk San said:

Hi, Kurco

The following logs?

-Collect logs
sudo /opt/eset/efs/sbin/collect_logs.sh

Hi, Kurco

Which logs are needed?

eset-syslog.log ???
efs_info ???
audit.log ???

[Update Error ESET File Security for Linux]

Hi, Kurco

The following logs?

-Collect logs
sudo /opt/eset/efs/sbin/collect_logs.sh

[Update Error ESET File Security for Linux]

ESET File Security for Linux 7.2.578.0

The following error occurs every hour.
□Error updating Antivirus modules: Error creating temporary file name. 

The following paths appear to be the source.
□/var/log/esets/eset-syslog.log 

Please let me know if you know the cause and how to deal with it.

[ESET Remote Administrator AUTHORIZATION FAILED]

Hi ewong san

Thank you for the information.

This server cannot be upgraded due to circumstances.
I have no choice but to build another server in parallel.

[ESET Remote Administrator AUTHORIZATION FAILED]

On 2/1/2022 at 6:07 PM, MichalJ said:

Hello, yes. ESET Remote Administrator V5, and Endpoint Security / Antivirus V5 has reached their EOL, and also "cut-off" period, meaning the update servers for those legacy applications were disabled. 

MichalJ,　Thanks for the reply.

Can I update my virus definitions?

Virus DATABASE:24713 (20220201)
　↑ I'm updating it.

[ESET Remote Administrator AUTHORIZATION FAILED]

ESET Remote Administrator Ver 5.3.39.0

Tool -> Server Option -> Update

Update Status　AUTHORIZATION FAILED

Is it not possible to update due to end of support?

January 2022 was able to be updated successfully.

Windows Event Log　code: 4, aditional code 0x2001, aditional description AUTHORIZATION_FAILED_

[Updating the detection engine for older products]

It would be helpful if it could be upgraded with an overwrite install.
It would also be helpful if compatibility of configuration files could be maintained.

[Updating the detection engine for older products]

Marcos San

Thanks for the reply.
We will upgrade the product as soon as possible.

[Updating the detection engine for older products]

I don't think the manufacturer can give an official answer, but will the detection engine of the old product be updatable all the time?

For example, I am using ESET Endpoint Security V4.5 for Microsoft Windows Server and it is still updatable.

The detection engine file is .nup, which is the same for both Ver4.x and Ver7.x. You can download it from the support site.

We are considering upgrading our product, but since we are running in a mission-critical environment, the upgrade is still going to take some time.

If you have any unofficial information, please let me know.

People in ESET, please.

[esets_daemon freeze - 2020 version]

Japan time 2020/11/10 23:30 to

/opt/eset/esets/sbin/esets_daemon

has all stopped.

Does engine 22348 solve this problem?

[KB4577671-x64.cab false positive]

Hello Sharad

This is resolved in engine version 22149.

In Japan, it has been corrected.

[KB4577671-x64.cab false positive]

Is this a false positive reading?

Windows10.0-KB4577671-x64.cab\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_10.0.18362.1139_none_e2c1b7a0af8b9b8a\r\sdbinst.exe, 不明なSTEALTH.CRYPT.TSR.DRIVER

A large number of them are occurring on internal devices.

If you have any information, please let me know.

Thank you for your support.

[ESET IS Blocking Chrome Installer and Google Chrome]

2 hours ago, Marcos said:

Yes, in my previous post I wrote 2:45 AM CET.

In the mean time, we've made a regular update so a newer version of the Rapid response module was released as well (15848).

Since you have Endpoint v5 installed, we encourage you to upgrade to the latest version 7.2 (probably 7.1 in Japan). Since you have Windows 10, it's a good reason to not hesitate with upgrade.

Thank you for answering

>Since you have Endpoint v5 installed, we encourage you to upgrade to the latest version 7.2 
>(probably 7.1 in Japan). Since you have Windows 10, it's a good reason to not hesitate with upgrade.

We cannot update immediately because there are operation verifications, but we plan to upgrade to 7.x sometime.

[ESET IS Blocking Chrome Installer and Google Chrome]

8 minutes ago, Marcos said:

As I wrote, it was a false positive when downloading files from certain urls which answers your question 1 and 2. The FP was addressed in Rapid response module 15847 that was released approximately at 2:45 AM.

2:45 AM is Slovakia time?

In Japan, the Rapid Response module is 15848.

Did you fix it with failback?

[ESET IS Blocking Chrome Installer and Google Chrome]

41 minutes ago, Marcos said:

It was a false positive that was fixed at about 2:45 AM CET shortly after the update in which it was introduced. The FP didn't affect files on disks, only download from certain urls.

We apologize for inconvenience.

1. Is this a correct answer from ESET?
2. Is ESET misdetection correct?
3 . Is it modified by definition file 20940?

[ESET IS Blocking Chrome Installer and Google Chrome]

False detection in background update？？

ESET Endpoint Security 5.0.2271.3
Virus Database：20939

2020-03-04 09:42:02 , NT AUTHORITY\SYSTEM, HTTP フィルタ, 警告, ファイル, hxxp://r2---sn-nvoxu-ioqr.gvt1.com/edgedl/release2/chrome/AP1Corz6AzpUR-p1uwpDWl0_80.0.3987.132/80.0.3987.132_80.0.3987.122_chrome_updater.exe?cms_redirect=yes&mip=XXX.XXX.XXX.XXX&mm=28&mn=sn-nvoxu-ioqr&ms=nvh&mt=1583282179&mv=u&mvi=1&pl=23&shardbypass=ye, URL/Urlik.AAO Object, 接続が切断されました, アプリケーションがWebにアクセスしようとしたときにイベントが発生しました: C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (AE73B2E2EA5DCA80C5A98907A6786124E