Help Desk San
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Update Error ESET File Security for Linux
Help Desk San replied to Help Desk San's topic in ESET Products for Linux Servers
There is no nup file in /var/tmp. The files are located in the following paths /var/opt/eset/efs/lib/data/updfiles: TOTAL 96068 drwxr--r-- 2 eset-efs-updated eset-efs-daemons 4096 6月 13 15:44 2022 xxx.xxx.xxx.xxx_2221 drwxr--r-- 2 eset-efs-updated eset-efs-daemons 4096 9月 15 06:40 2022 base_nonnups -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 1475908 2月 11 18:17 2022 em001_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 447492 2月 11 18:17 2022 em001_64_l1.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 75426 2月 11 18:17 2022 em001_64_l2.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 68597033 2月 11 18:17 2022 em002_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 2019747 2月 11 18:17 2022 em003_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 2731720 2月 11 18:17 2022 em004_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 415616 2月 11 18:17 2022 em005_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 73894 2月 11 18:17 2022 em005_64_l1.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 37276 2月 11 18:17 2022 em017_64_l1.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 99782 2月 11 18:17 2022 em017_64_l2.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 394305 2月 11 18:17 2022 em022_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 186279 2月 11 18:17 2022 em022_64_l1.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 5246 2月 11 18:17 2022 em022_64_l2.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 15387 2月 11 18:17 2022 em029_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 57385 2月 11 18:17 2022 em029_64_l1.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 16722 2月 11 18:17 2022 em029_64_l2.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 1326146 2月 11 18:17 2022 em037_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 2983 2月 11 18:17 2022 em037_64_l1.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 194525 2月 11 18:17 2022 em052_64_l0.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 57747 2月 11 18:17 2022 em052_64_l1.nup -rwxrwxr-x 1 eset-efs-updated eset-efs-daemons 76159 2月 11 18:17 2022 em052_64_l2.nup -rw------- 1 eset-efs-updated eset-efs-daemons 207782 9月 18 04:40 2022 lastupd.ver -rw------- 1 eset-efs-updated eset-efs-daemons 207782 9月 18 04:40 2022 mod.ver -rw------- 1 eset-efs-updated eset-efs-daemons 98401 6月 13 15:45 2022 nod1628.nup -rw------- 1 eset-efs-updated eset-efs-daemons 7131740 6月 13 15:45 2022 nod395C.nup -rw------- 1 eset-efs-updated eset-efs-daemons 594774 6月 13 15:45 2022 nod4319.nup -rw------- 1 eset-efs-updated eset-efs-daemons 10672769 6月 13 15:45 2022 nod4615.nup -rw------- 1 eset-efs-updated eset-efs-daemons 641894 6月 13 15:45 2022 nodA9F9.nup -rw------- 1 eset-efs-updated eset-efs-daemons 212604 6月 13 15:45 2022 nodC9F8.nup drwxr--r-- 2 eset-efs-updated eset-efs-daemons 4096 9月 15 06:40 2022 reverse -rw------- 1 eset-efs-updated eset-efs-daemons 207782 9月 18 04:40 2022 upd.ver /var/opt/eset/efs/lib/data/updfiles/xxx.xxx.xxx.xxx_2221: TOTAL 204 -rw------- 1 eset-efs-updated eset-efs-daemons 207782 9月 18 04:40 2022 update.ver /var/opt/eset/efs/lib/data/updfiles/base_nonnups: TOTAL 42008 -rw------- 1 eset-efs-updated eset-efs-daemons 43011736 9月 15 06:40 2022 nod3EAD.nup /var/opt/eset/efs/lib/data/updfiles/reverse: TOTAL 28 -rw------- 1 eset-efs-updated eset-efs-daemons 26777 9月 15 06:40 2022 nodFF83.nup -
Update Error ESET File Security for Linux
Help Desk San replied to Help Desk San's topic in ESET Products for Linux Servers
Hi Marcos Do I just delete NUP*.tmp? Do I need to check permissions and free space? -
Update Error ESET File Security for Linux
Help Desk San replied to Help Desk San's topic in ESET Products for Linux Servers
I sent you the log. Please check it. Response will be slow because business time is over in Japan. -
Update Error ESET File Security for Linux
Help Desk San replied to Help Desk San's topic in ESET Products for Linux Servers
Hi, Kurco Which logs are needed? eset-syslog.log ??? efs_info ??? audit.log ??? -
Update Error ESET File Security for Linux
Help Desk San replied to Help Desk San's topic in ESET Products for Linux Servers
Hi, Kurco The following logs? -Collect logs sudo /opt/eset/efs/sbin/collect_logs.sh -
ESET Remote Administrator AUTHORIZATION FAILED
Help Desk San replied to Help Desk San's topic in Other ESET business products
Hi ewong san Thank you for the information. This server cannot be upgraded due to circumstances. I have no choice but to build another server in parallel. -
ESET Remote Administrator AUTHORIZATION FAILED
Help Desk San replied to Help Desk San's topic in Other ESET business products
MichalJ, Thanks for the reply. Can I update my virus definitions? Virus DATABASE:24713 (20220201) ↑ I'm updating it. -
ESET Remote Administrator Ver 5.3.39.0 Tool -> Server Option -> Update Update Status AUTHORIZATION FAILED Is it not possible to update due to end of support? January 2022 was able to be updated successfully. Windows Event Log code: 4, aditional code 0x2001, aditional description AUTHORIZATION_FAILED_
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I don't think the manufacturer can give an official answer, but will the detection engine of the old product be updatable all the time? For example, I am using ESET Endpoint Security V4.5 for Microsoft Windows Server and it is still updatable. The detection engine file is .nup, which is the same for both Ver4.x and Ver7.x. You can download it from the support site. We are considering upgrading our product, but since we are running in a mission-critical environment, the upgrade is still going to take some time. If you have any unofficial information, please let me know. People in ESET, please.
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esets_daemon freeze - 2020 version
Help Desk San replied to Krzysztof L.'s topic in ESET Products for Linux Servers
Japan time 2020/11/10 23:30 to /opt/eset/esets/sbin/esets_daemon has all stopped. Does engine 22348 solve this problem? -
KB4577671-x64.cab false positive
Help Desk San replied to Help Desk San's topic in Malware Finding and Cleaning
Hello Sharad This is resolved in engine version 22149. In Japan, it has been corrected. -
Is this a false positive reading? Windows10.0-KB4577671-x64.cab\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_10.0.18362.1139_none_e2c1b7a0af8b9b8a\r\sdbinst.exe, 不明なSTEALTH.CRYPT.TSR.DRIVER A large number of them are occurring on internal devices. If you have any information, please let me know. Thank you for your support.
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Thank you for answering >Since you have Endpoint v5 installed, we encourage you to upgrade to the latest version 7.2 >(probably 7.1 in Japan). Since you have Windows 10, it's a good reason to not hesitate with upgrade. We cannot update immediately because there are operation verifications, but we plan to upgrade to 7.x sometime.
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False detection in background update?? ESET Endpoint Security 5.0.2271.3 Virus Database:20939 2020-03-04 09:42:02 , NT AUTHORITY\SYSTEM, HTTP フィルタ, 警告, ファイル, hxxp://r2---sn-nvoxu-ioqr.gvt1.com/edgedl/release2/chrome/AP1Corz6AzpUR-p1uwpDWl0_80.0.3987.132/80.0.3987.132_80.0.3987.122_chrome_updater.exe?cms_redirect=yes&mip=XXX.XXX.XXX.XXX&mm=28&mn=sn-nvoxu-ioqr&ms=nvh&mt=1583282179&mv=u&mvi=1&pl=23&shardbypass=ye, URL/Urlik.AAO Object, 接続が切断されました, アプリケーションがWebにアクセスしようとしたときにイベントが発生しました: C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (AE73B2E2EA5DCA80C5A98907A6786124E