mcrouse

Thanks for the reply Marcos. Checking my errors this morning and the issue seems to have gone away. Was it possibly an ESET server issue?

I'm running ERA version 6.5.522.0 and using a seperate server for Apache HTTP proxy. Normally, everything runs smoothly, but today i've been receiving quite a few errors from clients trying to update that says download interrupted. I've checked the Apache logs and other than the service restarting a couple of times, there weren't any others. As far as I know, nothing has changed with regards to my organization's firewall policy. It appears that other workstations are managing to update succesfully via the proxy but some are randomly failing. What are typical steps to take in order to troubleshoot this type of error? And what are the typical causes of this error? Thanks!