1, Please use this form instead of sending an email to the said email address:
https://www.eset.com/me/support/contact-support/
Technical support is available from 09:00-17:00, Sunday to Thursday.
In case you need to contact technical support, please fill out the form below. For faster response include your License details (License Key or Username or Public Id)
2, Please download and install the latest version of ESET from www.eset.com. You have v9 installed.
3, Check C:\Windows\System32\drivers\etc\hosts and make sure there are no records of *.eset.com.
4, Run a full disk scan with ESET Online Scanner.
Jiblabishwei gave kudos to Marcos in Activation failed.
