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IT Support OZG

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  1. Hi Marcos, Yes, I mean on - software install task like you said in this case from repository. Yes, I have agent already installed. In VPN tunnel all traffic is allowed (From any to any) and they connect directly to the internet through Fortigate 81E series router. Their computer object is in AD OU for which is created policy where Windows FIREWALL is on but I allowed File and Print sharing and port 2222 for communication with ESMC console. I tried to do what Farah said but it did not help... I still have the same error in trace.log on that computer. From my experience I had many different reasons for this info when it is failed: Failed to synchronize package repository See trace message for more details - Remote registry disabled - Forticlient RealTimeProtection turned on - DNS client service disabled - computer did not applied my windows policy but i solve all of this cases. I just have this errors GetFile: Error reading HTTP response data (0x4e33)
  2. Hi, we have ESMC Server Version 7.0 (7.0.577.0). I've installed agent from console successfullya but when I am pushing installation from our console I am getting this error: Failed to synchronize package repository. See trace message for more details. Then i found this: 2019-08-20 11:59:13 Error: CSystemConnectorModule [Thread 11f4]: Software installation failed: GetFile: Error reading HTTP response data (0x4e33) which I found at client side at trace.log in path: \\computername\c$\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\trace.log Error is produced while I was trying to push install of latest version of Eset Endpoint Security over WAN link. Please can somebody help me. Thanks in advanced. Best regards
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