Hi Marcos,
Yes, I mean on - software install task like you said in this case from repository.
Yes, I have agent already installed. In VPN tunnel all traffic is allowed (From any to any) and they connect directly to the internet through Fortigate 81E series router.
Their computer object is in AD OU for which is created policy where Windows FIREWALL is on but I allowed File and Print sharing and port 2222 for communication with ESMC console.
I tried to do what Farah said but it did not help... I still have the same error in trace.log on that computer.
From my experience I had many different reasons for this info when it is failed: Failed to synchronize package repository See trace message for more details
- Remote registry disabled
- Forticlient RealTimeProtection turned on
- DNS client service disabled
- computer did not applied my windows policy
but i solve all of this cases.
I just have this errors GetFile: Error reading HTTP response data (0x4e33)