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Posts posted by Aniket
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We are receiving same problem from our many customers. One thing i found common is that all customers have formatted laptop recently. Also the customers claims that their internet is working fine. And www.eset.com is not opening in some case; no firewall nothing.
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On 12/27/2019 at 12:41 PM, Marcos said:
Boxed versions require activation, e.g. via https://www.eset.com/int/support/activate/
Yes but eset shows error before entering any license I have sent the steps that eset mobile security show. Please find the attachment within this message.
Thank you
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19 hours ago, Marcos said:
Please provide your public license ID or drop me a private message with your license key.
Hello @Marcos
We are distributor of Eset in Nepal and every license key of mobile security is showing same problem. I can provide a license key if it would help.
Thank you
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Hello
Can anyone provide me with the solution. I could not solve it. Please help meThank you
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On 9/26/2019 at 12:52 PM, Marcos said:
Please continue as follows:
- temporarily uninstall EAV and install ESET Internet Security; activate a 30-day trial version
- under Help and support -> Details for customer care, enable advanced logging
- reboot the machine
- disable logging
- collect logs with ESET Log Collector.After the issue has been resolved, you'll downgrade to ESET NOD32 Antivirus and use your own license for activation.
Tried as you said but didn't worked..
Please find the attachment file
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Thank you everyone to reply
Is there any possibility to recover those encrypted files.
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49 minutes ago, Marcos said:
We are not aware of any activation issues. Are you still getting either of these errors at the moment?
For the moment, we are not getting any activation issue. Is there any other issue of activation fail due to an internal error cause we are facing this problem frequently.
Thank you for your reply @Marcos -
We encountered with ECP .4098 error also in last week during activation. Both shows an internal error message.
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It shows ACT0. Also can you tell me all the possible reasons for activation fail, an internal error has occur. Most of the answer were to contact technical support.
Thank you
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19 hours ago, Marcos said:
There is a temporary outage of activation servers. We've been actively working on it and the system should be up and running soon.
We apologize for the inconvenience.
Hello @Macros
What about now? Is activation server working now ?
Thank you for your reply
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Hello,
I have been facing same error today while activating eset antivirus. Installation was successful but the activation fail.
I have tried everything i knew. I think this problem is occurring due to windows update. Please help me to solve this problem. I have tried in two different computers but same problem.
Thank you!!
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Thank you for your reply @Marcos
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Hello
Is it possible to decrypt files encrypted with the Nasoh ransomware from eset, if yes how?. My files were encrypted before installing eset.Thank you
unable to clean - win32/Pitou.J trojan
in Malware Finding and Cleaning
Posted
Unable to clean trojan file by ESET Internet Security