Hi, our VEEAM 9.5 backups started randomly failing the past weeks and I've checked with our support company, they think it is because of a recently discovered Microsoft VSS issue:
https://support.microsoft.com/en-us/help/4460135/making-vss-shadow-copy-fails-with-vss-ws-failed-at-freeze-error
They told me they have the same issue with other customers using Sophos AV and pointed me to this knowledge base article: https://community.sophos.com/kb/en-us/132691
Our servers have Eset File Server Security 7 (the latest .18 release) and all Windows updates. I have the issue on both Windows 2008R2 and 2012, mostly on servers hosting databases. Could it be related to the Microsoft VSS problem and if yes, is there a solution or workaround?
Many thx, Frederik