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Sammo

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Posts posted by Sammo

  1. On 11/25/2019 at 9:22 PM, Marcos said:

    Do you have v13.0.22 installed? Have you tried uninstalling it and installing it from scratch? Should the problem persist, please provide screen shots to demonstrate the issue you are having. Besides that I'd recommend raising a support ticket with customer care so that the case is tracked and dealt with properly.

    I fixed the issue. I had a different AV last year and Windows Defender would not turn off. I created registry entries to disable it and had forgotten this. After removing those entries I no longer get that error message. 😀

  2. 5 hours ago, itman said:

    There is one thing I am confused about here.

    I assume that license was used initially a while back to install EIS. As such, an Eset account would have been established on the Eset registration servers reflecting this license. The OP would have also received an e-mail confirmation. All the above indicates the license was accepted as valid at that time?

    Yes, the license was accepted several months back when I first installed it and again when I reinstalled it three months ago.

  3. 1 hour ago, itman said:

    Based on the responses to date on everyone who has installed ver. 12.2.30, you do seem to be the only one still having an issue.

    You might try installing ver. 12.2.30 stand alone after uninstalling ver. 12.2.29. Make sure you export Eset settings first if you have made customized settings and/or rules. You can then import those after 12.2.30 is installed.

     

    Man, I am one unhappy camper right now. I uninstalled Eset, rebooted and reinstalled it. Now I am totally unable to activate it at all. I keep getting erro code ACT.33. I have 2 1/2 years left on my license I purchased from Amazon. I need this fixed ASAP!

  4. 6 hours ago, itman said:

    What ver. of Win 10 are you running?

    If this was a "bug" per se, everyone with Eset 12.2.29 installed would be receiving the Windows Security Center notification which is clearly not the case. This leads me to believe that on select Win 10 installations, there is something not right with Security Center's initialization processing at boot time.

    Using Control Panel -> Administrative Tools -> Services, make sure the Security Center service Startup type is set to Automatic(Delayed Start) as shown in the below screen shot. Additionally noted per the description given is that this service is heavily dependent upon COM for third party AV and firewall registration. If that Win feature is corrupted in some way, that also could be the problem.

    Win_Sec_Ctr.thumb.png.cab6d1ccb7f03466ff88169d70f1458b.png

    I have the latest Windows  version 64 bit. See attachments. Everything is as it should be. Also, I am not the only one here that has this exact same issue.

    Windows-services.png

    Windows-specs.png

  5. 10 hours ago, itman said:

    Not really surprised to hear this. I never had the issue with the Win Security Center popup notification; prior to 12.2.29 or with 12.2.29 installed.

    Try running the Win 10 image integrity utility from an admin level command prompt window at see if that helps:

    DISM /Online /Cleanup-Image /RestoreHealth

    Note that this will run for some time. Also, an additional OS verification utility you can run from admin level command prompt window is:

    sfc /scannow

    This will check the integrity of all OS system files. This also runs for some time.

     

    Nope, doesn't work. I tried these steps twice, no joy. I only get this notification with Eset installed, no other security app. It's clearly a bug in Eset. Please fix.

  6. I'll probably just live with the issue. I already tried uninstalling and reinstalling Eset. Didn't make a difference. As for the Security Center service startup, it can't be changed anymore because it is greyed out. Damn Microsoft! 😀

  7. 6 hours ago, itman said:

    This is a long known Win 10 issue caused by Windows Security Center not properly initializing and the issue has nothing to do with Eset being installed. It has manifested when Windows Defender was the only AV installed.

    This old fix shown below appears to be no longer available since Microsoft has locked down these service settings in later Win 10 versions. The same could possibility be done by modifying the associated service start value setting in the Registry. But, that also might be locked down.

    https://www.tenforums.com/antivirus-firewalls-system-security/10870-notification-turn-virus-protection-evey-time-windows-starts-2.html?s=c70845790774c82707e65190c1c80343

    What you might try doing is uninstalling Eset and see if the alert disappears with only Windows Defender running. If so, then reinstall Eset and hopefully the issue is resolved.

    It's now grayed out by Microsoft, but it is set at Automatic (delayed start).

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