Hello,
I have been using your product for almost 10 years now and have always been satisfied. However, for the past few months I have been having memory problems with ekrnl, about 6 of them. It quickly goes up in memory and it can reach up to 9go of consumption.
I formatted my computer the first time, thinking that the problem was my own, but it's happening again today. I have noticed that every time I observe this behaviour I get a popup telling me that my system is not protected but after clicking on the antivirus everything is green.
I make a complete dump of memory and Collecte log but I don't know if confidential information is contained in the archive so in doubt I don't attach it.
Thanks for your help.
Best regards,
Thibaut.