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  1. So, if any of those programs installed anything, even a thing such as a toolbar, when Eset removed them, does that mean that they have literally been uninstalled/removed?
  2. And are they harmful? At least ones from my report? I downloaded Divx from: https://www.divx.com/ K-Lite Codec Pack from: https://codecguide.com/download_kl.htm Handbrake from: https://handbrake.fr/ And .net SDK from: https://dotnet.microsoft.com/download/dotnet/5.0 These should be official sources. This is what was detected: DotSetupSDK[1].dll a variant of MSIL/DotSetupIo.B potentially unwanted application cleaned by deleting dxa7C56.tmp a variant of Win32/DivX.C potentially unwanted application cleaned by deleting dxa7D33.tmp a variant of MSIL/DotSetupIo.B potentially unwanted application cleaned by deleting
  3. Hello, I use Avast, roguekiller, malwarebytes, and mbar for virus detection, none of other programs detected anything, but Eset Online Scanner did. Note that I use EOS because I find it superior to classic Eset program (had better experience with detecting things). Anyways, I scanned my computer yesterday and it detected nothing. Today I messed with magix vegas, it had problems playing certain videos, so I tried installing K-Lite codec pack from codecguide.com ,installed the standard version. I also installed Handbrake for video conversion. I uninstalled both. I downloaded .net framework (dotnet SDK) from official website and Divx from official website, but both installers I only launched, not installed anything. So, if Eset detects anything, it must be from either of those programs, my suspicion is K-Lite codec pack and that detection is only false positive. From the looks of it, the first PUP is .net framework thingy, other two maybe K-Lite codec pack IMO. I tend to visit only safe websites and download stuff also from safe and official websites (and not other sources). Is this false positive please? I am attaching report from EOS for analysis. Thank you. Have a nice day. eset report 3 august 2021.txt
  4. Yes, I consider Eset to be top notch, which is why I use it. While eset internet security is able to scan PC in normal mode it is however unable to do it in safe mode, Eset Online Scanner is able to do that in safe mode as well. They support each other. What do you mean by local eset customer care? How do I please do that? Thanks
  5. So, no answers,replies or help? There is no solution and eset online scanner is broken forever and cannot be fixed? It has been 5 days, I uploaded the files, they were downloaded and I received no further help.
  6. Yes, I tried that multiple times in past, yesterday included. Tried it now, tried also downloading new EOS and it still doesnt work, same thing happens again 😕 ESETOnlineScanner.zip I uploaded the folder here. I do not even have any subfolders there.
  7. Thanks for reply. EOS is, have been using this for I think half a year, it kept updating to newest version. I have been using esetonlinescanner_sky.exe. Now after it updated to newest update, it no longer works, upon launching it only tray icon shows up, but after hovering over it, it disappears. After launching EOS it doesnt even show up in task manager. Sure, I have uploaded both here in message, feel free to have a look :). Edit: Tried newest EOS and it too crashes upon launching, just like before. esetonlinescanner_sky.zip ESETOnlineScanner.zip
  8. I downloaded and installed 30 day trial version of eset internet security, for home users. Do I find that inside the eset menu?
  9. Thanks I read on reddit that there is a 90 day trial running right now, is it correct? I was unable to find it anywhere on eset website. How can I get to it please? Thanks
  10. Is antivirus ok and enough or should I get internet security? Do all 3 different packages get same signatures? They do I presume.
  11. Oh, all right then,thanks for reply I adore eset online scanner, I tried normal eset few years ago, but this one detected more stuff. Were developers please notified of this problem?
  12. So, how do we fix this please?:) I still believe the problem is in todays update, maybe it is related to this error from event viewer? It certainly must for two reasons: When I launched eset online scanner for the first time today, it worked, that is until it updated to the newest update, then it crashed and kept crashing upon launching. Then when I found an old installedr in Downloaded folder, it too worked, so I scanned my pc without updating it in safe mode (network doesnt work anyway), and it worked, BUT when I restarted PC to normal mode, and let it update, it too crashed and doesnt work anymore. Then I downloaded like 5-6 different exe files from official website, and they all automatically crash. So it seems that exe files were uploaded today to website with new update makes them crash, and old ones that were updated to new version crash as well upon launching.
  13. Errors and winlogs from today. Faulting application name: esetonlinescanner.exe, version:, time stamp: 0x5e7b736f Faulting module name: esetonlinescanner.exe, version:, time stamp: 0x5e7b736f Exception code: 0xc0000005 Fault offset: 0x000b62f8 Faulting process id: 0x194c Faulting application start time: 0x01d6083f87bc89b1 Faulting application path: C:\Users\User\Downloads\esetonlinescanner.exe Faulting module path: C:\Users\\User\Downloads\esetonlinescanner.exe Report Id: 07adfab1-85e5-4fcf-8244-fc4293654c71 Faulting package full name: Faulting package-relative application ID: Faulting application name: esetonlinescanner_enu.exe, version:, time stamp: 0x5de10969 Faulting module name: esetonlinescanner_enu.exe, version:, time stamp: 0x5de10969 Exception code: 0xc0000005 Fault offset: 0x000b5818 Faulting process id: 0x824 Faulting application start time: 0x01d60833123d1eb3 Faulting application path: C:\Users\User\Downloads\esetonlinescanner_enu.exe Faulting module path: C:\Users\User\Downloads\esetonlinescanner_enu.exe Report Id: c58b081d-848c-4634-88da-45a9bc26de4f etc What changes every time is time stamp and faulting process id. Now, fault offset changed only twice, Fault offset: 0x000b5818 and Fault offset: 0x000b62f8.
  14. I think I know why was it reported. Since I bought this PC, I was never able to turn on network/internet while being in safe mode despite checking that option, and I kept scanning with eset online scanner also in safe mode without internet connection. Eset online scanner tried connecting online to check for updates but failed, therefore it reported this in event viewer. It is probably this what is reporting. Anyways, I tried adding esetonlinescanner.exe as an exception, and tried launching it, it turned itself off right away. Then I tried turning off Avast, and launching it, it to did not work. I also tried deleting temporary folder ESET in User/Appdata/Local folder and it did not help 😕 I dont think it is related to that, it seems to have something to do with new update, I used everything exactly same way as I used to before, but todays update suddenly makes Eset online scanner crash
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