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  1. Yes, I consider Eset to be top notch, which is why I use it. While eset internet security is able to scan PC in normal mode it is however unable to do it in safe mode, Eset Online Scanner is able to do that in safe mode as well. They support each other. What do you mean by local eset customer care? How do I please do that? Thanks
  2. So, no answers,replies or help? There is no solution and eset online scanner is broken forever and cannot be fixed? It has been 5 days, I uploaded the files, they were downloaded and I received no further help.
  3. Yes, I tried that multiple times in past, yesterday included. Tried it now, tried also downloading new EOS and it still doesnt work, same thing happens again 😕 ESETOnlineScanner.zip I uploaded the folder here. I do not even have any subfolders there.
  4. Thanks for reply. EOS is, have been using this for I think half a year, it kept updating to newest version. I have been using esetonlinescanner_sky.exe. Now after it updated to newest update, it no longer works, upon launching it only tray icon shows up, but after hovering over it, it disappears. After launching EOS it doesnt even show up in task manager. Sure, I have uploaded both here in message, feel free to have a look :). Edit: Tried newest EOS and it too crashes upon launching, just like before. esetonlinescanner_sky.zip ESETOnlineScanner.zip
  5. I downloaded and installed 30 day trial version of eset internet security, for home users. Do I find that inside the eset menu?
  6. Thanks I read on reddit that there is a 90 day trial running right now, is it correct? I was unable to find it anywhere on eset website. How can I get to it please? Thanks
  7. Is antivirus ok and enough or should I get internet security? Do all 3 different packages get same signatures? They do I presume.
  8. Oh, all right then,thanks for reply I adore eset online scanner, I tried normal eset few years ago, but this one detected more stuff. Were developers please notified of this problem?
  9. So, how do we fix this please?:) I still believe the problem is in todays update, maybe it is related to this error from event viewer? It certainly must for two reasons: When I launched eset online scanner for the first time today, it worked, that is until it updated to the newest update, then it crashed and kept crashing upon launching. Then when I found an old installedr in Downloaded folder, it too worked, so I scanned my pc without updating it in safe mode (network doesnt work anyway), and it worked, BUT when I restarted PC to normal mode, and let it update, it t
  10. Errors and winlogs from today. Faulting application name: esetonlinescanner.exe, version:, time stamp: 0x5e7b736f Faulting module name: esetonlinescanner.exe, version:, time stamp: 0x5e7b736f Exception code: 0xc0000005 Fault offset: 0x000b62f8 Faulting process id: 0x194c Faulting application start time: 0x01d6083f87bc89b1 Faulting application path: C:\Users\User\Downloads\esetonlinescanner.exe Faulting module path: C:\Users\\User\Downloads\esetonlinescanner.exe Report Id: 07adfab1-85e5-4fcf-8244-fc4293654c71 Faulting package full name: Faulting pa
  11. I think I know why was it reported. Since I bought this PC, I was never able to turn on network/internet while being in safe mode despite checking that option, and I kept scanning with eset online scanner also in safe mode without internet connection. Eset online scanner tried connecting online to check for updates but failed, therefore it reported this in event viewer. It is probably this what is reporting. Anyways, I tried adding esetonlinescanner.exe as an exception, and tried launching it, it turned itself off right away. Then I tried turning off Avast, and launching
  12. thank you, what do you mean exactly, event viewer? In the Application section? I searched through the System section of event viewer and while I found both IDs, they were saying different thing that you mention in your post :P. Event 1060, last one comes from date 28/3 The description for Event ID 1060 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originate
  13. Hello, after todays update eset online scanner keeps shutting itself off right after launching it. Can you please fix it? I am using windows 10 if that helps :D. Thanks.
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