hamed_masoomi67

Thank you marcos I will check it and inform you about the result

Thank you marcos I will check it

Hello I see some log in threads section.what is it? i disable the notification from Firewall-->IDS but it shows again What can i do for solving the Problem??

Hello someone can help me??

Hello Log file and screenshot attached Thanks eea_logs.zip

Hello After installing eset endpoint antivirous some it's components got non founctional.i try reinstall srveral times but the problem not solved. What can i do?? It happend on win 10 and win 7

Hello What kind of information you want.tell me and i will send you soon. Thanks

hello Thank you MichalJ,make this topic as solved

Hello nobody can help me!!

Hello I wanna know that there any report for this job(show which one have eset endpoint or not or which one have agent or not) I have found something like that in fillter option but in report no Thanks for your reply

Hello Version 6.5

Thanks for your reply after upgrading Eset management console to version 7 suddenly all of my tasks disappear .new tasks get disappeared too. Thanks

Hello are there any reports that show which product (agent or endpoint) install on clients??/ Thanks

Hello after creating a task like "product activation" the task not showed . Esmc version is 7 what i can do??

Thanks for your reply I Read this kb but i confined. what i understood is that .we should first install esmc on new server and after that using migration tool for export and import setting on new server.then on clients(endpoint version 5 ) install agent because of our clients connect to new server. according to what you said "Upgrade is supported, however, I'd recommend uninstalling v5 first so that you install v7 with default settings" first uninstall endpoint version 5 then install endpoint version 7 that is correct

Thanks marcos another question ,I confused of migrating administration console version 5 to console 7. directly upgrading possible??or clean installation recommended?? thanks

Hello i have question about upgrading Endpoint version 5 to endpoint version 7.is it possible upgrading (installing version 7 directly on a client that has endpoint version 5)?? or first uninstall endpoint version 5 and then install Version 7 Thanks

hello Marcos eset log and some encrypted files attached. password for Esetlogs.rar : infected Thanks essp_logs.zip EsetLogs.rar

thanks for your reply

Hello some of my servers encrypted by a ransomware .it`s extension is banta. are there any decryption tools ??? some infected files and the encrypt-or exe attached eset logs attached too pass :infected EsetLogs.rar

Hello Thanks for your answer. best regards

Hello i wanna to know about Dye pack malware.there is any solution for this apt38 malware url for description of Dye pack : https://brica.de/alerts/alert/public/1232042/malware-used-by-apt38/ best regards

all requirement of ESMC 7 installed correctly.and successfully prompt shown.finally i found that some important ports of eset console like 8080 443 ... used by another application.?

Thanks for Reply Yes I am sure. I worked on The problem and used some solutions that eset online help offered.finally the problem solved.?

Hi Guys affter installing ERA 7 successfully I cant Open the console (https:10.1.1.2/era) it says that the page cant found. what can i do?? I did some solutions but it did not work(such as change default port from 443 to 5051 then restart the tomcat service then uninstall tomcat and reinstall)