Amity_Support

any update

still not resolved the problem. customer is very disappointed with this.

Yes, Agent is 7.0.577.0

ESET Security Management Center (Server), Version 7.0 (7.0.577.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0) After Upgrading from ERA v6.5 to ESMC V7 , Still Client facing issue regarding secondary ip address which i have already submitted in past topic. Here are some screenshots, Still Some clients ip address not showing up in EMSC.

Pausing Only real-time protection resolved the problem.

https://forum.eset.com/topic/16614-secondary-ip-address-showing-up-in-era-7/ Still not resolved problem.

Is there any information about this release ?

Today , same problem occured. In this case there is only one network adapter with multiple ip addresses and issues comes at installation of ESMC. i was installing ESMC on server 2012. at the end of installation it completed with secondary ip address instead of primary ip address. After login in ESMC web it shows secondary ip address in computer tab. So, Whats wrong in Eset that detect secondary ip instead of primary ip ?

Tried all steps but did not resolved, If we uninstall eset from Both server and client then it works fine.

We have installed 10 user ESET Endpoint Antivirus and 1 File Security Product in one of organisation. Some of them are using Accounting Software ( Tally ) and this software is working like server client. Currently users get error while working on Tally Application like "Unable to read data accurately from your Tally data files" when working . The Data path is shared and accessible to all users. We Have already excluded application exe , extension and shared folder from both client and server OS but the same problem occurring again. extension excluded. This issue is occurred after installing eset and if we uninstall eset from both server and client then its working fine.

The Problem of wake up call via epns server is that if internet connection is down for 2 to 4 hours then we can't send wake-up call for local computer.

We have only upgrade ERA 6.5 to 7.Other workstation are running older version of agent and client. So, In this scenario how to send wake up call to older client.

Thanks Its worked in some cases. i have noticed another problem that if we added secondary ip in network adapter then ESMC detected and displaying secondary ip in Webpage.

Already this issue was faced in ERA 6.5 and I have already submitted this thread on Jun 27. And eset-Staff sent e reply like " this will be fixed in upcoming version".