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Amity_Support

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  1. Amity_Support

    Secondary Ip address showing up in ERA 7

    Today , same problem occured. In this case there is only one network adapter with multiple ip addresses and issues comes at installation of ESMC. i was installing ESMC on server 2012. at the end of installation it completed with secondary ip address instead of primary ip address. After login in ESMC web it shows secondary ip address in computer tab. So, Whats wrong in Eset that detect secondary ip instead of primary ip ?
  2. Tried all steps but did not resolved, If we uninstall eset from Both server and client then it works fine.
  3. We have installed 10 user ESET Endpoint Antivirus and 1 File Security Product in one of organisation. Some of them are using Accounting Software ( Tally ) and this software is working like server client. Currently users get error while working on Tally Application like "Unable to read data accurately from your Tally data files" when working . The Data path is shared and accessible to all users. We Have already excluded application exe , extension and shared folder from both client and server OS but the same problem occurring again. extension excluded. This issue is occurred after installing eset and if we uninstall eset from both server and client then its working fine.
  4. The Problem of wake up call via epns server is that if internet connection is down for 2 to 4 hours then we can't send wake-up call for local computer.
  5. We have only upgrade ERA 6.5 to 7.Other workstation are running older version of agent and client. So, In this scenario how to send wake up call to older client.
  6. Amity_Support

    Secondary Ip address showing up in ERA 7

    Thanks Its worked in some cases. i have noticed another problem that if we added secondary ip in network adapter then ESMC detected and displaying secondary ip in Webpage.
  7. Amity_Support

    Secondary Ip address showing up in ERA 7

    Already this issue was faced in ERA 6.5 and I have already submitted this thread on Jun 27. And eset-Staff sent e reply like " this will be fixed in upcoming version".
  8. After upgrading from ver6.5 to ver7, send wake up call function not working.
  9. Amity_Support

    Secondary Ip address showing up in ERA 7

    Currently the problem is If User added secondary ip address in the properties, then ESMC detected secondary ip and that will be display in the Console .
  10. Amity_Support

    Secondary Ip address showing up in ERA 7

    Currently User IP Range is 192.168.0.X series, but in some machine their system have multiple Lan Card. Problem is after installing EEA V7 in machine, seconadary ip or secondary lan card's ip detected showing up in ERA Console page instead of 192.168.0.x series. I have already submitted this issue in Previous Version 6.5. And ESET Staff told that they have fixed this issue in ERA 7, Very disappointed.
  11. After upgrading 6.5 to 7 in one of organization , secondary ip address showing up in console.
  12. Amity_Support

    Network Pc Not showing up

    Below Service that encourage a problem , If this set to be manual then pc not showing in my network .
  13. Amity_Support

    Network Pc Not showing up

    Disabling firewall sometime helps but most of case we have to disable all firewall protection including IDS and also created network as home /office trusted network. If We Uinstall Product and restart system then all pc shows up properly.
  14. Amity_Support

    Network Pc Not showing up

    After installing ESET Endpoint Security in one of organization, network pc not showing up in My network. I have set Filtering mode to Learning Mode and also added Known Network in ERA Policy.
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