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TJP

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Posts posted by TJP

    ESET Smart Security 8 memory leak

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TJP

    Yes it is an issue of our goes up to 160 or 180 MB like he said. This is clearly to much!

    Are you using version 8 and if so, have you observed the same RAM usage? I'm curious to see if others on the forum are experiencing the same issue. Further, I am slightly reluctant to change from version 7 simply because it is performing at a flawless level; if it helps ESET to solve the issue, I'll reinstall version 8.

     

    Anyone know why the international, UK and AU download sites still have version 7 as the most current version of ESS?

    ESET Smart Security 8 memory leak

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    @TJP

    Please also create a memory dump from ekrn.exe, but 230 MB is not "so much too much", because about around 100 MB are normal.

    But if you feel that this is an issue you can send this to ESET.

    I agree that 230 MB of RAM usage is hardly earth shattering :)

     

    Version 7 consistently hovers around the 95 MB mark no matter what I'm doing or how long the PC is running, where as version 8 starts off at 100 MB, quickly climbs to 150-160 MB and then goes even higher despite nothing being open or running apart from the MS services that are a part of a vanilla Win 8.1 x64 install, I think it's fair to suggest something isn't quite right with version 8 at this point in time.

     

    I will endevor to upload a memory dump when I reinstall version 8, presuming the issue isn't sorted between now and then ;)

    ESET Smart Security 8 memory leak

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    memory leak problem was in v6 and v7 before and been fixed but now again it's there with v8!

     

    my pc running for 6h and ekrn.exe now 198MB

     

    I can confirm this issue too.

     

    I've seen ekern.exe using as much as 230MB of RAM with version 8 after 4 hours with nothing running other than the default Win 8.1 processes and Firefox open. I reverted back to version 7 (ironic that V7 is the only version of ESS available in my region) and the RAM usage for ekern.exe fluctuates between 90-98MB with Firefox running (3 open tabs) and Steam downloading.

    AV-Test results for July & August (ESS Version 7 tested) - thoughts?

    in General Discussion

    Posted · Edited by TJP

    Performance

    Average influence of the product on computer speed in daily usage

     

    Use cases: visiting websites, downloading software, installing and running programs and copying data

    5 samples used

     

    Interesting - 5 samples - ... quite less, aren't they? :huh:

     

    So if we count:

    1. One time visiting a website
    2. One time downloading a software
    3. On time installing a software
    4. Running one program
    5. And copying one time (some) data

    Or how do they mean these 5 "samples"?

     

    I installed the very latest version (2015) of the Russian internet security on my father's PC (i5 CPU, 8GB RAM, Win 8.1 x64) two weeks ago and I can tell you that it froze the PC on the following dot points:

     

    2 - froze Firefox and the entire OS when downloading an ini file for ccleaner;

    3 - froze the installation of Libre Office to scan the files (I presume);

    4 - froze Firefox when adding it to the 'trusted programs' list.

     

    The same program takes an age to load when Win 8.1 first boots and you can't access the UI while the green loading bar moves. On my PC with similar specs it takes ESS less than a third of the time of the Russian AV to load at start-up. If this constitutes a perfect score in performance, there is an Opera House in Sydney I'd like sell to you.

    AV-Test results for July & August (ESS Version 7 tested) - thoughts?

    in General Discussion

    Posted

    Thanks SweX and rugk!

     

    The reason why I call into question these results are they simply do not gel with my own long term experience; anyone skim reading these tests (and who outside an enthusiast is going to read every word of each test result?) would believe ESS is a terrible resource hog which it simply isn't. Other vendors score a perfect 6.0 which doesn't come close to what I've seen in my own real world usage.

     

    I don't name Kaspersky outright because I want to avoid comments that could be viewed as libelous and/or slanderous. I used their products for 5 years (and Nod32 prior to that) and had mostly trouble free years until early this year. I'm still very happy they forced me to change as I couldn't be happier with ESS.

    AV-Test results for July & August (ESS Version 7 tested) - thoughts?

    in General Discussion

    Posted · Edited by TJP

    Full scoreboard of results: hxxp://www.av-test.org/en/?avtest[type]=3&avtest[platforms]=5-4-1&avtest[series]=10-7:1396310400.2,5-4-1:1406851200.2

     

    I find most AV tests interesting to view however I don't place a lot of stock in the results. This is because of different testing methodologies that are used as well as tests being paid for by a sole AV vendor (which may or may not skew test results). That said, I do find the latest AV-Test for July and August very curious.

     

    AV-Test latest report reveals ESS earnt 5.5/6.0 for both detection (99% for July & 100% for August) and useability and just 3.5/6.0 for performance, dropping the overall result of ESS down the list. I'm sorry to rebuke their findings as I'm no expert it AV testing but I'm at a loss to explain the ESS performance rating.

     

    I know what I'm about to post is purely anecdotal - I've found ESS is the lightest of any AV I've had on my PC which is why I bought a licence at the beginning of 2014 after many years using a well known Russian AV solution. The aformentioned Russian AV scores a perfect 6.0/6.0 with zero performance loss according to AV-Test and yet it's installed on my father's PC and kills system performance stone dead and is well known on various security forums for being a drag on system resources.

     

    Can anyone explain why ESS continues to score so poorly in the performance in this test?

     

    Cheers.

    Eset Smart Security And Eset Nod32 Antivirus 8 Beta Available

    in ESET Beta Products for Home Users

    Posted

    RAM usage used to be a big deal back in the day on forums such as Wilders (I'm talking Nod32 version 2.7). The ESS beta and ESS version 7 use around 100MB of RAM which is nothing in a modern system that will likely have 4GB of RAM or more (mine has 8GB). I find web browers (Firefox, Chrome, Opera etc) use far more RAM than ESS. The other aspect to remember is ESS uses next to none CPU when scans aren't being run & it's something I really appreciate. Quite a few other AV vendors could learn from Eset's approach.

    cc cleaner

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    I download CCleaner from Major Geeks who usually have the builds up pretty quickly and will always point their vistors to the slim or mobile version which contains nothing but the CCleaner.exe files (one 32 and one 64 bit). Add to this CCEnhancer and you have a fantastic application that'll clean up just about every known temp file on your PC.

    AV Comparitives test results

    in General Discussion

    Posted

    For some reason, AV Test have given Eset a 2 out of 6 for performance and Kaspersky a 6 out of 6.

    WTF??

     

    I tried Kaspersky just a week ago and it took forever for my computer to load up programs, games, etc etc. Eset in comparison is a lot zippier and everything loads up almost instantly.

     

     

    I'd love to see what settings were used for the test as KIS 2014 was terrible on my system - in fact I was so frustrated with Kaspersky I returned to Eset after 5+ years of straight KIS use. Eset is so light on system resources, I barely notice it :) I the only thing I use of Kaspersky's is Eugene's travel blog ;)

     

    As for the various tests and test results; they are great for marketing/fanboy wars but I see little practical value in them. After being a member of Wilder's since Nod32 version 2.5, I've watched the 'must have product' often become tomorrows also-ran because of a few test scores.

     

    I rely on my online habits, boring as they are, to keep me safe. ESS catches what I miss or cannot see (e.g. a dodgy e-mail attachment).

    ESET Smart Security 7.0.302 has been released

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    I see a new version - 7.0.302.26 - popping up on websites such as Filehippo and Major Geeks. I thought it was strange my version number hadn't changed to .26 and reading the Eset FB page, I found this answer:
     

     

    The only change in 7.0.302.26 compared to 7.0.302.0 is an updated EULA. The fact that the msi installer is larger can be caused by current modules and engine that are always embedded when a newer installer is built

     

    Why is ESET failing so bad?

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Hello TJP :)

     

    Unfortunately you can't read about this official anywhere that I have found as of yet, I know this only because an ESET Mod as mentioned it a couple of times.

     

    But, I have suggested to ESET (in a thread some where on here, I can't find it now) to at least mention it like a feature or something on the product page on ESET.com. As I think it is useful to know, since many users think that the VSD (virus signature updates) is the only type of updates that the product gets, wich obviously isn't true. 

     

    But now you know anyway, I don't know exactly why they don't speak about it more openly or explain it like a feature on the website, but if they don't want to write about it in a more public way then I respect that.  :)

     

    Thank you for supplying me with some details SweX. I'm presuming it is ThreatSense/LiveGrid or is this something else?

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