Boreq

Okay, so I tried reinstalling ESET. But now everything is failing. I can't activate my product, because there is a failure in communication with the activationserver... The anti-virus function doesn't work because of an error with the installation, and the update still has the same problem... What is going on? :-o

Thanks Janus, I will try that! Do you think I will be able to update again after that? Edit: I can't seem to find the option to rollback! In my version of smart security, in advanced settings, under the folder 'updates' I can only see the subfolder 'updates' and not 'advanced settings'. This means, I can't find where to rollback! Marcos, I have already tried to do that, but it didn't work. There also were a few files which I could not delete. I am administrator, but somehow I still can't change everything... Even in safe modus!

Dear Sir / Madam, I have always used ESET smart security, and untill now I have always been happy with this choice. However, since a couple of weeks, ESET is unable to update. The updates can be downloaded, but at the last moment ESET gives the following message: 'unable to create file' (this is a translation, my version is Dutch, I guess this would be the english translation). I have already checked to see if a temporary folder exists, which it does. I have already tried deleting the update cache. I have already emptied some folders which were mentioned on the Dutch ESET site (although a couple of files couldn't be deleted, because I am not the administrator according to windows, which, however, I really am....). Please help me, I feel very vulnerable with my older version of ESET! Boris