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Sango

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    Invalid folder? Can only install on default folder?

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by Sango

    @Marcos

    Do you know if there download offline installer archive available?  This way, I can try to find out which version it actually broke?

    The Live installer executable which I did not delete was from the first time I installed this at the time has a modified date of 1/21/2017 and its product version is 10.0.12.0; assuming Internet Security version is tied with this.  Somewhere this and the current version, something has changed to prevent this from working.

    Invalid folder? Can only install on default folder?

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by Sango

    I will perform a clean install of Windows 10 (Latest 1709) again on my SSD once I receive my new 1TB WD Gold Hard Drive from NewEgg which will replace my existing 500GB WD Black to see if the issue happens again.

    Could be a permission issue on WD Black drive as I did not reformat it except the SSD since I have existing data.

    Invalid folder? Can only install on default folder?

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by Sango

    Hi,

    Yesterday I formatted my computer to start from scratch and attempted to install ESET Internet Security back on and ran into a bug.  For some reason, when I attempted to all and try to select a custom installation folder for the Module and Data, it fails to do so as it said that the folder is invalid.  This is did not happen before the first time I installed this and not sure what the cause is as I installed this months ago doing the same thing with no issue.  For the time being, I use the defaults and it installs successfully.  I tried this with 10 and 11.

    Basically, the way I am doing the install is this particular way since I have my SSD as C: and my regular hard drive as D:.

    Product Folder: (Default)

    Module Folder: "D:\Program Files\ESET\ESET Security"

    Data Folder: "D:\ProgramData\ESET\ESET Security"

    Could this be fixed?

    @Peter Randziak

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