Futura

Where will the official announcement be made?

Hi Michal, Here is the info from ERA: ESET Remote Administrator (Server), Version 6.4.304.0 ESET Remote Administrator (Web Console), Version 6.4.281.0 Update module 1069 (20161122) Translation support module 1570 (20170112) Configuration module 1277.15 (20160721) SysInspector module 1259 (20160406) The following is the info from one of our Mac clients. Update module 1069 (20161122) Antivirus and antispyware scanner module 1510 (20170130) Virus signature database 14931 (20170213) Archive support module 1259 (20170104) Advanced heuristics module 1176 (20170116) Cleaner module 1130 (20161219) Translation support module 1574 (20170126) Internet protection module 1291 (20170116) Database module 1088 (20170105) Rapid Response module 9537 (20170213) Mac setting module 1013 (20151217) Configuration module 1372B (20160810) module 42 1366 (20170213) Regards, Fernand

Hi Michal, Thanks! It is probably related to the fact that we attempted to update to the 6.5 Beta RA and the RA just won't update (see Beta forum). The endpoint is running: ESET Endpoint Antivirus 6.3.85.1 ESET Remote Administrator Agent 6.4.232.0 The server is running the following versions on the ESET Virtual Appliance: ESET Remote Administrator Agent 6.4.293.0 ESET Remote Administrator Server 6.4.304.0 ESET Rogue Detection Sensor 1.0.1079.0 Regards, Fernand

Hi Michal, The statistical information and threat information is not really enough. If we deploy ESET to some new endpoints and ESET discovers 20 Infected files on the endpoint I need to be able to pull the log and check which files were detected as infected. I just had a Mac yesterday that found 21 infected files in the scan and then cleaned them. But I have no way to see what infected files were found and determine whether it was false positives or actual infections unless I remote into the computer. Nothing shows up in the Threats pane for that device and only one item shows up in the Quarantine pane. Once we have reviewed the scan log we can then determine what steps we need to take (if the computer needs a deeper scan... if we need to exclude certain files or folders from scanning etc).

Yes, I see that, but it would still be nice to be able to retrieve the last few scan logs using the RA rather than having to remote into the computer. I see that ESET is providing more RMM-type tools as part of the agent, but I'd prefer that you add back the ability to pull scan logs and other Anti-virus tasks first. If you're trying to save server resources I understand... the scan logs don't have to be saved for long... I'd be perfectly satisfied with having to run a Get Logs task and then having the log data purged from the server after 48 hours or so.

Hello, is there any way to retrieve scan/events/filterwebsite logs from the endpoints using ERA 6.4? If not, it would be a really nice feature to have back. It was available in ERA 5.x and previous.

Hello, Please sign me up for the Beta. We are eagerly anticipating some of the policy features.