dimitar_dimitrov

Just a hint: SERVER's certificate is by default created for specific list of IP addresses and hostnames. Please make sure you use one of these when preparing AGENT installer as otherwise AGENTs will reject to connect to SERVER. In case it is necessary to use different hostname or IP address, you will have to create new SERVER certificate. Thank you. made local resolve on the remote networks DNS for the SERVER's hostname. Once again THANK YOU

Hello, Thank you!!! I didn't catch that I should check the log at the client side , I was checking It on server's side. Now I have seen the error: Error: CReplicationManager: Replication (network) connection to 'host: "ICG-VN-TS-02.InterComGroup.local" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), The requested name is valid, but no data of the requested type was found That explains why I do not see the answer from the client's PC. Thank you ALL!! Now I'll redo the settings with IP instead of resolved host or I'll create the right resolve.

Hello, Thank you very much for your answer. As I'm still trying and learning ERA6 is this the status.html you meant? "C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html" The contens of this log is: Status log Scope Time Text Last replication 2016-Oct-18 15:55:33 OK Last successful replication 2016-Oct-18 15:55:33 OK Successful replications: 302246 All replication attempts: 302273 Peer certificate 2016-Oct-17 16:40:32 OK Agent peer certificate with subject 'CN=Agent at *, OU=Intercomgroup, O=Intercomgroup, L=bg, S=Bulgaria, C=BG' issued by 'CN=Server Certification Authority, OU=Intercomgroup, O=Intercomgroup, L=bg, S=Bulgaria, C=BG' with serial number '01047e142548244f9db379482c8c52e4a501' is and will be valid in 30 days Replication security 2016-Oct-18 15:55:33 OK Remote host: ICG-VN-TS-02.InterComGroup.local Remote product: Server Performance Indicator Value Up time 1679:15:49 Kernel time 13627 sec., 0.2 % of up time User time 16650 sec., 0.3 % of up time Memory private usage 267 MB Memory working set 245 MB Memory peak working set 474 MB Available physical memory 3779 MB Total I/O reads 40499290 KB Total I/O writes 39466283 KB Total I/O others 4183104 KB Generated at 2016-Oct-18 15:55:33 (2016-Oct-18 18:55:33 local time) I don't see anything related with my problem here? I hope that I've described my situation (I'm working in mixed environment - the computers that are not on AD but are on the Local Area Network are seen on the dashboard as unmanaged, but computers that are connecting trough VPN (they are not on the AD too) are not seen even as Unmanaged)..I appreciate any help

Hello, Please excuse me if there's an answer of this, but I have the following problem. We're working in mixed environment (Domain controller and non managed computers). All of the computers that are on the DC have appeared on the dashboard of Era Console, but none of the computers that are connecting to the Era Server trough VPN's are on the dashboard. I have generated an installer with my custom settings in it (get updates from the era server and some other stuff), which works fine on the computers connected to the LAN network - setting are applying, but when I run the same installer on a computer connecting trough VPN to the LAN network where the Era server is located, none of my settings applies, neither updating trough the Proxy server (the Era server). When I add the remote computer to the All Computers group manually it adds, but I cannot see no details of it and even if I try to create task to deploy agent (even that with the custom made installer it is already installed) it fails. Has someone interracted with this situation? Í'm struggling with this for some time