Joe Blow

Thank you for your reply. While I agree the software in point is 5 years old, it was however designed for the 5 year old OS it runs on. IE: Windows 7. All my other software that is also 5 years old is not flaged as "unknown". Diskeeper is upto date, as is all the other "old" software. Secunia is happy its upto date, so is Diskeeper, so am I. To say something is "Unknown" when that statement is coming from a security software I have used since NOD32's inception causes concern. Because, well, "unknown" is unknown. Why is it unknown? Has my AV let me down for the first time ever? How can It not know one of the internets leading AAA defragmenter systems? That leaves doubt! Doubt is not something people who are smart enought to choose ESET products like. I am not saying its malware. I am not saying its a huge flaw in ESET and im going to another product. Ever. Im just saying when I see NOD32 doesn't know a extremly common file then I have doubt. Is that file genuine? Triangles with exclamations in them are normaly not good. I can see someone less knowlagable deleting files that are "Unknown" and making a big mess. My post was more to make a point than ask what a digitaly sound file was. Again, thank you for your time and excelent software.

Thank you for your answer. I din't say I thought it was malware. My question was slightly different and prehaps not well worded. English being 3rd language of choice. All my files are all containered using open source software. All my systems are authenticated using multifactor key systems. Every sensitive documents are opened in virtual enviroments. I totally agree with your statements and thank you for your time. But I'm well covered in that respect. 2FA looks interesting, thanks for the heads up.

Dear all, Just a quick question. I have Diskeeper 2010 Build: (14.0.915.0) running on Win7 Home Prem 32. Everything is just fine with my PC. Totally fine. But when I go to (NOD32 Anti V 7, latest version) “running processes” all my risk level icons are green apart from dkservice.exe. That has an alert triangle "Risk Level: Unknown. I have no pirate software and the Diskeeper (excellent product BTW) is also totally legit. I also use the AAA+ brands for secondary malware scans on a schedule. Again clean as the (anyone too young to get the analogy, don’t ask, its too horrible) Walton's. I know this is kind of a non event, but as I have very sensitive work and legal documents on this PC it would be nice to know why this should be happening. Many Thanks in advance.

I agree, the new icon is horrible! Having that eye in the systray is very reassuring and familiar. New icon does not say "Eset" to me, its branding is all wrong! I very much want the eye back and want it to blink when it's scanning or wants your attention, with a on/off switch obviously, not to everyone's taste I'm sure. Eye icon needs to come back, re-branding for no reason is a stupid waste of time, money and can loose customers. Did anyone ask for a new icon? I have never seen that asked for anywhere on any forum about Eset ever! What did the frustrated graphic artist use to qualify for the job, a crayon and a piece of paper? ;0) I never thought I would ever need to say this, but, "give me my eye back"!