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DinGo

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Posts posted by DinGo

  1. All of a sudden I can't get to https://www.nest.comand login to my account there anymore. nod32 (version 9.0.349.14) blocks it claiming there's some kind of problem with its certificate, but doesn't elaborate other than saying it was "blocked by PUA blacklist". Anyone else seeing this? What do I have to do to get this fixed? Thanks for any help.

    --

    bc

     

    No problem getting on that site here.

     

    Running NOD32 version 9.0.349.0

  2. Like most here I don't think there should be a free version of ESET NOD32.

     

    I've used NOD32 AV for at least 12 years now and I'm happy to buy a renewal licence when it's needed. Before I moved to NOD32 I tried a whole host of paid for and free AV software and not been entorely happy with them.

    The simple reason I've stayed with ESET products is they work well with good virus detection and do not hog system resources.

     

    My current licence expires in December and once again I'll be purchasing a 2 year renewal. for me it's a no brainer.

     

    As an aside, version 9 is working far better with Windows 10 than version 8 did. For me version 9 starts up as soon as I reach the desktop whereas version 8 used to hang for around 30 seconds.

     

    Anyway back on topic, my feeling is you get what you pay for and ESET AV is great value for money.

  3.  

    I almost think it would save a lot of time, effort and frustration if the installer detected the current build of Windows 10 and gave the stated explanation. However, not being a programmer I'm probably wrong. Of course a quick search of the forums would display the answer as well.

    The issue with "incompatible" Win10 builds (published to Fast ring) will be solved in final v9 release. 

     

     

    That's good to hear Martin :)

    I'm reluctant to leave the Fast Ring yet as for me Windows 10 build 10532 is far faster and more stable than the RTM build 10240.

  4.  

    I have the same problem with HIPS on my system as well. I'm running build 10532. It was a clean install of windows 10, then nod32 then reinstalled twice, still HIPS won't enable. 

     

    The latest build of Windows 10 which is currently supported by ESET is 10240. If you have opted for insider preview builds (fast ring updates), HIPS will not work. In the future, we plan to make HIPS work with such builds with limited functionality.

     

     

    That's good news for Windows Insiders Marcos, thanks.

  5.  

     

    Well, new preview is out, build 10525, AFAIK HIPS worked with the windows 10 release, however with this new TP build, it keeps on getting notification about 'unable to communicate with hardware' or some sort, and HIPS stays disabled no matter what I do.

     

    Still broken 22 August 2015 @11:30 am Pacific Daylight Time

     

    How do I check if HIPS is working or not?

     

     

    Double click the ESET tray icon and the console will open up.

     

    Select Setup on the left hand side then on the right of the screen you will see whether HIPS is enabled or disabled.

     

    If it is disabled then try enabling it, if you are running Windows 10 build 10525 then NOD32 won't let you enable HIPS.

  6.  

    Well, new preview is out, build 10525, AFAIK HIPS worked with the windows 10 release, however with this new TP build, it keeps on getting notification about 'unable to communicate with hardware' or some sort, and HIPS stays disabled no matter what I do.

     

    This has been discussed and answered in 2 other topics at least. Build 10525 available on fast ring won't be supported unless Microsoft provides symbols to vendors.

     

    Marcos, are you saying that Microsoft don't send your devs new symbols when they release a new build?

     

    I would have thought it would have been an essential thing for them to do and also for them to realise that not everyone wants to use Defender.

  7. HIPS won't work with any unsupported version of OS. Haven't heard of build 10525, will need to check it with our devs if Microsoft has provided symbols to developers.

     

    Thanks Marcos.

     

    Build 10525 was only released to Windows Insiders yesterday, so it's early days yet but I assume alot of the code is likely to be part of Windows 10 SR1 which will allegedly be released in October.

  8.  

    I haven't got a problem with uninstalling as I've done it many times in the past. It's just not necessary to post a couple of screenshots with one showing a blank scan log and the other showing blue entries in the log.

    It isn't something that bothers me too much, I was purely interested in why it was happening as I hadn't noticed with any previous version of NOD32, I've been using it since version 3.

    Yes IMO it isn't necessary to uninstall it too.

     

    So I read your post again think your problem is not that you see the blue messages, but that you don't see them anymore in v8. Are I'm right?

    So if this is the case then I don't know whether this is a problem, by design or you just can open all objects now.

    I can only say that I see in almost every case these messages.

     

    So to troubleshoot if this is really a problem:

    1. Have you tried to scan the boot sector. In many cases there is something that cannot be opend.
    2. Have you checked all your logging settings and you're ThreatSense settings?
    3. Do you know how to change the permission for a file? If so create a file or dir where you disallow the access for all users and especially for the user "SYSTEM". (If you are the owner of the file you can give yourself the permissions later again)

      This file should now be not possible to scan. Now try to scan the file and look whether you see this messages.

    4. If you want to see more messages (about files scanned etc.) you can activate the option to log all objects in the ThreatSense settings. For instructions read this kb article. The article describes a solution for another problem, but in step 6 there is the option I mean.

     

    Yes that's correct. My problem is that in V7 I saw the blue messages when I scanned as Administrator and not Administrator.

     

    In v8 I see blue messages if I scan as not Administrator but no blue messages if I do scan as Administrator.

     

    Could be that it's working correctly in v8 and locked files are being scanned  when running as Administrator therefore no blue entries.

    When I run a manual scan I run an in depth custom scan on everything, every fixed drive including memory and boot sector.

  9. I haven't got a problem with uninstalling as I've done it many times in the past. It's just not necessary to post a couple of screenshots with one showing a blank scan log and the other showing blue entries in the log.

    It isn't something that bothers me too much, I was purely interested in why it was happening as I hadn't noticed with any previous version of NOD32, I've been using it since version 3.

  10. Thanks for the reply rugk and I've had a read of the links.

    However I'm not about to uninstall v8 and replace with v7 to do screenshots.

     

    The most I can say is that running as administrator on v7 I got a lot of blue entries in the scan log, in v8 I get none.

     

    It's not a big deal I just wondered what had changed to cause this.

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