tommy456
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Posts posted by tommy456
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I ask because my eset is suddenly not activated also though the expiry date is 2021
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Thank's I'll try that, So far everything seems to work ok, after the last borked build, that support had to remove manually I'm now sceptical, earlier builds didn't do this forced upgrade, in fact all you had to do is disable the notification nag pop up and continue using the outdated version iirc, A freind of mine i think is still using version 9
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Noticed something that could be potentially unwanted behaviour by eset internet security, I had the notification about the new version being available and was holding off downloading and installing it until i was convinced all was ok , but eset without warning silently downloaded the latest version, and then generated a pop up message saying that it had done this and that a reboot was needed to complete the upgrade, I had not consented to this, why is eset forcing these upgrades? PS the option in the update setting area for application updates was set to off which is why until i manually clicked to update button in the GUI, i didn't see it offered and a reboot cleared this showing that my version was not the current version
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It was just the way it read in the guide, i thought they had changed it, so it was reliant on an online account which IMO wouldn't be a good move only a hindrance to those who do not use or want this feature
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When you want to access protected Advanced setup As i read it implied that it was password protected by default, Are you saying that this is user defined, ie you don't have to have it?
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From your product user guide, puzzled by this????
6.7 How to unlock Advanced setup
When you want to access protected Advanced setup, the window for entering the password is displayed. If you
forget or lose your password, click the Restore password option below and enter the email address you used for
license registration. ESET will send you an email with the verification code. Enter the verification code and then
write and confirm the new password. The verification code is valid for 7 days.
You can also restore password via your my.eset.com account. Use this option, if the license is associated with your
ESET License Manager.
If you cannot remember your email address, click I don't know my email address and you will be redirected to the
ESET website to quickly contact our Customer Care department.
Generate code for Customer Care – This option will generate the code to be provided to Customer Care. Copy the
code provided by Customer Care and click I have a verification code. Enter the verification code and then write and
confirm the new password. The verification code is valid for 7 days. -
Since reinstalling v 11.0.59.9 i have found that the in-depth scan is a lot slower than it was a few months ago, it also now pauses, the timer stops along with the file scanned count for ages after scanning memory seems to have an issue scanning the boot (bios)? although it does boot using uefi mode
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4 hours ago, Marcos said:
If you would like to install EIS 11.1.51 release candidate, you can download it from:
ESET Internet Security 32-bit
ESET Internet Security 64-bitThis version has passed QA testing and will be released very soon, probably as version 11.1.52. It addresses all known issues reported with v11.1.42.
Including the mess that it causes should you need to uninstall it (Version 11.1.42.1) needing to disarm it(hips self-protect) stop the eset service starting after a reboot, and then deleting the drivers manually from the registry, then running the uninstall tool with the nosafemode cmd to ensure all it's driver entries where removed, so the PC can boot into windows again normally, not to mention the remanents still left behind that prevent eset firewall working when it's reinstalled again, ? none of which should be happening because it should fully and cleanly uninstall without issues IMO it was very sloppy of eset
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I decided to ring support, who after me explaining things to them, removed eset 11.1.42.1 broken version, By manually stopping eset and using a prog to delete all the necessary reg entries and then running the uninstaller tool in none safe mode and i was FREE from it, Upon installing the version 11.0.59.9 the firewall module was not working, because a driver failed to instal correctly, so some more remnants of the broken version or other versions along with reg entries and then uninstalled with normal installer this time, re installed again, now working
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4 hours ago, Phil_S said:
I reported the same to you here on 19th March after uninstalling Eset AV 11.1.42.0 at your suggestion. I had to reinstall my system from a backup image.
The BSOD i got both times was HDD related suggesting i ran ckdisk
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I think we are getting wires crossed, i was just reporting on what reg entries i see with eset still installed for comparison, I'll try uninstalling using the uninstaller tool tomorrow/later today,
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I have no ESETCleanersDriver at this location in the reg , but i do have a EpfwLWF driver the others are present
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I have tried uninstalling this .... normally and ended up with a pc that won't boot into windows even safe mode, the only thing i am able to do uninstalling from windows is to restore my pc to before i tried uninstalling it, as a result, the version has rolled back to the bugged version 11.1.42.1 it does appear that eset is not unregistering this driver/service properly but deleting the actual file causing the BSOD at boot , I may try this method next just uninstall in safe mode using the eset uninstal tool hopefully that will unregister these drivers/services properly, is there any way i can check it has before restarting ? so i can confirm
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Just tried uninstalling again same result unbootable PC this time i used the option in the ESET menu after pressing start all programs, So i have a borked product on my machine that i cannot cleanly remove and it renders my pc unbootable, why is reset releasing such problematic software
I found this on another web site :
Quote
ChipotleDaniel (ESET) Apr 25, 2017 at 12:51 AM
Brand Representative for ESET
Apologies for the inconvenience, Jim. The issue you have experienced is a rare circumstance that could occur if ESET is in conflict with another application’s drivers, or if ESET had become corrupt and therefore could no longer be uninstalled with the documented manual removal method (KB SOLN2289).
We recommend booting into Safe Mode and running the ESET uninstaller tool twice, just to be sure (as downloaded from hxxp://support.eset.com/kb2289/). While still in Safe Mode, follow these steps:- Manually delete all ESET drivers in the following path: C:\Windows\System32\drivers. For ESET Internet Explorer, the following drivers may appear in the drivers folder: eamonm.sys, edevmon.sys, eelam.sys, ehdrv.sys, ekbdflt.sys, and epfwwfp.sys. To check and see which items are ESET-related in the drivers folder, hover over each item starting with the letter ‘e’ with your mouse: The ‘Company’ name should be ESET.
- Delete all ESET folders. Check the following paths: C:\Program Files, C:\Program Files (x86), C:\ProgramData, C:\Users\Admin\AppData(\Local, \LocalLow, \Roaming).
- Remove ESET from the registry, using the following paths as reference: HKey_Current_User > Software > ‘ESET’ & HKey_Local_Machine > Software > ‘ESET’
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1 hour ago, Marcos said:
This is not a standard behavior and nobody else has reported an issue like this. Theoretically this could happen if edevmon.sys is removed from the disk but remains registered in the registry, e.g. when the computer is suddenly turned off or restarted before the installation / driver unregistration is completed.
I had to use system restore to restore my PC in order for it to boot into windows again, the BSOD was saying some bs about corruption on the disk and to run chdisk,lol, i was unable to perform a start up repair due in part to it being a z170 board running win 7, no keyboard control to be able to select it, so i'm back to the unworking prior to 11.1.47.0 the nonscanning version that was pushed by eset servers what i want to know is this how can i uninstall this borked version without losing the use of my PC or having to re install win7 ? BTW the PC shutdown normally before initiating a restart, so ???? and i uninstalled via the windows control panel, as i have done with previous versions
I also requested a link to the version that worked 11.0.59.9 why have eset removed this from their website, it's either this broken version offered or version 10/ 9
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Ok seeing as the version i updated to V11.1.47.0 Wasn't working correctly i thought i would completely uninstall it and start again, after uninstalling using windows uninstaller i was going to then boot into safe mode, and use the uninstaller tool but it would not boot into safe mode or normal mode, I attempted a startup repair but the z170 chipset and Win7 usb, no keyboard or mouse to be able to select and excute it, so i opted to use system restore , and it was bootable again, (blue screens signified data corruption on the HDD ?????) what is going on eset? I currently have version 11.1.42.1 which is not activated, last time i do an in-place upgrade , so what i want to know is the best way of removing this non working version without rendering my pc unbootable again????????????????????????
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Version 11.1.47.0 installed, As for the gaming mode not working, even if I tab (alt tab) out of a game stream video to my TV which is my second monitor, there is no sign of it working, previous version 11.059.9 i would see the icon change colour as well as the GUI from amber to green (normal colour) when reverting from watching a video on my pc monitor in full-screen mode, and whilst streaming to the tv it used to activate gaming mode ie turn GUI amber not doing this now, and why is it still checking for definition updates ? all that is suppost to stop when gaming mode is active, But i am unable to pin any obvvious issues with games on Eset smart mode not working, but there again i do have performance hardware so it wouldn't be as obvious to me as perhaps with someone on a budget gaming pc with lower end hardware PS , the delay that you can set in the gamer mode, didn't that used to keep gaming mode switched on after you exited the full-screen app for the lenght of time you specified?
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I recently discovered that Gaming mode is no longer working, the eset tray icon used to change colour when gaming mode was active, i have even set a delay and no changing of colour, and also the logging of updates and sending annon stats stops, the checking for updates in the main GUI window indicates that eset is still checking hourly for updates , i thought that gaming mode when active suppressed all alerts and checking for updates ?
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Firefox latest version, or Opera, if i use MS Insecure IE11 i get this error 499 Token required after it tries to open the banking protection window
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Is there any way of getting the PayPal login to be included in banking protection, i have manually added it but eset does not open the protected window in the browser
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After a restart /reboot of PC or program scans work as intended or appear to , what I was seeing is that after several hours the scan would hang in GUI sometimes continue scanning the disk, or GUI would hang and scanning would stop, the first time it was a single.exe then folders with multiple file types within them in the past 24hrs it hasn't repeated, in that it stopped but the GUI during scanning files is still buggy micro freezing ie the timer stops and briefly and then jumps to the correct duration of the scan, but the delay at the start of the scan seems to of disapeared The other thing is this if i drag and drop a folder to the scan box, the scan completes but does not list any of the files scanned and does not fully scan the folder ,where as if i use the right click, contextscan method it does list all files scanned ???
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I think all those who are seeing this issue would also like to know when this service release is going to be pushed from the update servers
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Well after searching the net for the previous version i want to revert back to, seeing as ESET in their infinite wisdom have removed this version 11.0.159.9 for no logical reason, because earlier versions are listed on the ESET uk site
I found what i think is the version i want, but for confirmation that it is authentic post a few screen grabs of the properties and it's digi sig thumbprint for comparison,
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After pressing the pause or stop radio buttons the disk activity stops but the buttons remain greyed out and the ui is stuck like that with the eset try icon showing it is scanning, or updating ect this should of been fixed prior to release we are not paying guinea pigs
Is there an issue with activation servers today
in ESET Internet Security & ESET Smart Security Premium
Posted
public license ID ? Eset with it's over zealous expired licence nag GUI prevents anything apart from entering a new licence key ect i have no access to the normal gui, this is quite lame imo