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Everything posted by RNFolsom

  1. SWEX: In my 64-bit Win7Sp1 laptop, when I click the ESET icon in the Navigation Area, I get two choices: NOD32 Antivirus 8.0.312.0 or 8.0.319.0. There is no mention of version 9.0.318.0. Since I have no intention of ever installing Windows10, I will stick with 8.0.312.0. My many years of experience with ESET is that it doesn't insist on an update unless there is a problem with the existing version. For example, before I installed 8.0.312.0, I was using a 7.xxxx (I forget the rest of the numbers), and in my Navigation Area ESET insisted that I install 8.0.312.0, and I did so. But I pr
  2. TomasP: I very much appreciate your response, that the ESET employee who said that "Since you plan on staying on Windows 7 SP1 64-bit, keep ESET version 8.0.312.0" is wrong. That bad advice applied to my two 64-bit Win7sp1 laptops (one of them is my wife's). I have three thoughts, which may (or may not) interest you. First, since I gave information in this thread about where the ESET employee came from (and I can give even more detailed information about his message to me if that is useful), SOMEBODY should inform him that he gave me bad information. I don't have authority to do that.
  3. I have received a personal message from TomFace, with the following From: ESET Security Forum <noreply@forum.noreply.eset.com> So I cannot send him an email. His message is: "RNFolsom, "TomFace (https://forum.eset.com/user/556-tomface/) has just posted a reply to a topic that you have subscribed to titled "For a 64-bit Win7sp1 laptop, NO plans for Windows10, Any reason to replace 8.0.312.0 with 8.0.319.0?". ---------------------------------------------------------------------- Doesn't matter anymore...Now 9.0.318.0 is out. ----------------------------------------------------
  4. I am surprised that in this thread pavilion_alex insists that even though the technical difference between a 64-bit Windows7 sp1 laptop and a Windows10 laptop is enormous [and therefore a VERY unusual update], my 64-bit Windows7sp1 laptop that will never use Windows10 needs NOD32 8.0.319.0 rather than 8.0.312.0. In an earlier post, I answered TomasP, who apparently is an ESET Moderator (whatever they are, and wherever they may be located), in my preceding post, by telling him that I had contacted an ESET Customer Care Home Support technician, who told me that "Since you plan on staying on
  5. Although I have been an ESET NOD32 user for many years, I don't know what ESET Moderators are, and I don't know what PM means. But I will try to help. On this forum, I was unable to get a clear answer about whether, on each of two 64bit Windows7sp1 laptops that never will be using Windows10, I needed to replace NOD32 8.0.312.0 with NOD32 8.0.319.0. So I contacted ESET customer support (by using a Google search on the internet), which sent me an email that included the following: Subject: ESET Support Case Update: 1359912 - Other Issue - Other products or services issue From: ES
  6. Earlier today I received a message from ESET tech support saying " Since you plan on staying on Windows 7 SP1 64-bit, keep ESET version 8.0.312.0. The benefit of version 8.0.319.0 is for upgrade compatibility to Windows 10." I assume that for my question, " Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0? " the answer is " NO ". Roger Folsom
  7. My most recent post --- two posts above this one --- asks what I think is a straightforward yes or no question: Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0? As I wrote in my most recent post, I want an answer to that question, because the technical difference between a 64-bit Windows7 sp1 laptop and a Windows10 laptop is enormous [and therefore a VERY unusual update] (in between there are at least two Windows8 versions), and it is entirely possible that the answer to my question is NO, because maybe ESET created NOD32 8.0.319.0 on
  8. I again appreciate pavilion_alex's response to my posts. I am sorry that he did not give me more information about the NOD32 8.0.319.0 features 2, 4, and 5 (Improved: Internal code optimization; Changed: Latest Virus Signature Databases included directly in build; Changed: Latest modules included directly in build), but a Google search may provide some information about those features. I do appreciate his information that "the eset team won't tell you what exactly is improved because they don't publicly announce full release changes," and that "no one can answer to you what a
  9. I appreciate pavilion_alex's response to my post, but I still need an answer to the basic question that I should have asked explicitly in my post: Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0? And if the answer to that is "yes," which of the improvements in NOD32 8.0.319.0 -- for example, the items in my initial post's Changelog list --- are beneficial for a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0? IF NOD32 8.0.319.0 does benefit a 64-bit Windows7 sp1 laptop, I would also appreciate any information abo
  10. NOD32 8.0.312.0 has a new version 8.0.319.0 that apparently is designed for Windows10, with the following features: Changelog Added: Compatibility with Microsoft Windows 10 RTM build 10240 Improved: Internal code optimization Changed: End User License Agreement Changed: Latest Virus Signature Databases included directly in build Changed: Latest modules included directly in build Do any of these changes benefit a Windows7 sp1 laptop? I don't know what items 2, 4, and 5 really do. My wife and I (each of us have a 64-bit Win7sp1 laptop using ESET NOD32) have considered Windows10, and NOTHI
  11. My Dell Precision M4700 laptop and my wife's Lenovo ThinkPad T530 both use 64-bit Windows7sp1 and ESET NOD32 version 7.0.325.1, and we have no intention of replacing 64-bit Windows7sp1 until it expires in 2020. I have finally found time to find out whether we want to replace our laptops with the latest ESET NOD32 version 8. A) I now understand (at a very beginning level) that ESET NOD32 version 7.0.325.1 does nothing to prevent lockscreens and/or ransomeware trojans that could prevent us from using our laptops by malware injecting a full screen application upon login followed by disabling cr
  12. rugk: Thanks for pointing me to ESET NOD32 Antivirus Version 8 Has Been Released Worldwide. The new features listed there Enhanced Exploit Blocker ESET SysRescue Live HIPS Smart mode ESET Cybersecurity Education (North America only) are interesting, but for Enhanced Exploit Blocker and HIPS Smart mode I am going to have to do some studying to figure out what they do. (For example, I don't know what lockscreens and/or ransomeware are and do and when they do it, and I don't know what pre-defined rules in Automatic mode are or why weakening Host-based Intrusion Prev
  13. rugk: Several years ago I compared ESET Smart Security with ESET NOD32 Antivirus, and discovered that Smart Security had additional features that I did not need. Today I went to Smart Security (hxxp://www.eset.com/us/home/products/) and I discovered that the Smart Security features that NOD32 does not have are the following: Anti-Spam (my Internet Service Provider [redshift.com], and my SeaMonkey browser, deal with Spam), Anti-Theft (Intel deals with that), Personal Firewall (Windows7sp1 provides a firewall for my computer and I don't need it to be personal; my wife is welcome to use
  14. Marcos and rugk: Thanks very much for the help. I should have thought of cleaning the update cache, but I didn't. I didn't literally uninstall NOD32 7.0.325.1; instead I simply cleaned the update cache, rebooted, and used the Eset icon in the notification area to download and install 39997 kb of updates. Tomorrow there will be additional updates, and I will see if they install routinely. For the longer run, if there is a thread here that describes the benefits of version 8 that are not in 7.0.325.1, I would appreciate knowing where it is. That there are almost no visual differe
  15. On my 64-bit Windows 7 sp1 Professional laptop, running NOD32 v7.0.325.1 with no problems until today, earlier today I had to restore a backup image of my Partition C: (created on 12 November) to deal with some problems from my Internet Service Provider. (Those problems were fixed by installing the backup image of my Partition C:.) When I did that, of ESET noticed that my downloads were out of date, and with red wording told me that "Maximum protection is not Insured" followed by a link to "Update virus signature database". Of course I used the link to update the database. But when I di
  16. rugk: Thanks very much for your detailed explanations of the purposes of ESET NOD32 7.0.325.1 Mozilla Thunderbird and the x86 folder. Marcos's response (at https://forum.eset.com/topic/3587-eset-nod32-703251-installation-mysteries/) while helpful, was a bit brief! FYI, Mozilla-SeaMonkey does have anti-spam filters (which gradually learn what to dump as I select stuff I don't want to read), and my ISP (redshift.com, a Northern California local outfit) also, on its website, has primitive anti-spam features, which have a bad habit of including items that I need, so each day I go to the w
  17. Marcos: 2, The x86 folder contains 32-bit files that are needed on x64 systems. Thanks. Understood. 1, V7 still supported older versions of Thunderbird. The existence of the folder has nothing to do with what applications you have installed. Does that mean I can delete that Mozilla Thunderbird folder? R.N. (Roger) Folsom
  18. I have installed ESET NOD32 7.0.325.1 on my 64-bit Windows 7 sp1 laptop (and I hope to install it also onto my wife's 64-bit Windows 7 sp1 laptop), but at the installation location (C:\Program Files\ESET\ESET NOD32 Antivirus) there are two mysteries: 1) A Mozilla Thunderbird folder, even though my email (and browser) is Mozilla SeaMonkey, and 2) An x86 folder, even though my computers are 64-bit. The details of those two mysteries --- and the questions I am asking about them --- are in an ESET forum, ESET NOD32 Antivirus 7.0.317 has been released, post #38, at https://forum.eset.com/to
  19. ESET NOD32 7.0.325.1 Installation Mysteries Since I haven't gotten any response to my original post here, I have revised it, and simplified it (by deleting a description of my failed attempts to use Customer Care for answers to the questions below). I have installed ESET NOD32 7.0.325.1 onto my 64-bit Win7sp1 laptop (as a replacement for version 7.0.302.26), at C:\Program Files\ESET\ESET NOD32 Antivirus. (I did not select that location; the installer selected it.) That installation location included two surprises. 1) It includes a Mozilla Thunderbird folder containing chrome.manif
  20. Thanks to everyone in this thread for helping me to decide that on my 64-bit Win7sp1 laptops I install Esets Antivirus,AntiSpyware version7.0.325. One surprise was that I had downloaded 7.0.325.0 on 22 October and saved it. But today, after I installed it (Eset wanted to have me download and then install, but I unchecked that option), I learned that I had installed 7.0.325.1, even though I thought I was installing version 7.0.325.0. Wonders never cease. Here's hoping it works. So far, so good. R.N. (Roger) Folsom
  21. Earlier today (late afternoon, California time) I decided to download and then install ESET NOD32 7.0.317.4. But when I tried doing that (I wish I had kept some notes), I somehow ended up at hxxp://www.eset.com/int/download/home/detail/family/2/fileflag/7.0.325.0/ where instead of version 7.0.317.4 I was invited to download version 7.0.325.0. At the site above, there were "Other Versions": ESET NOD32 Antivirus 8 (8.0.304.4), ESET NOD32 Antivirus 6 (6.0.316.6), ESET NOD32 Antivirus 5 (, ESET NOD32 Antivirus 4 (, and ESET NOD32 Antivirus 3 (3.0.695.0), but there wa
  22. Thanks to SweX and Peter Randziak for suggesting that I contact ESET directly. From the ESET icon on the Notification Area (aka System Tray), I went to "Open ESET NOD32 Antivirus 7" and Help and Support's Customer Care, and sent them a message that was most of the content of my post that started this thread. Here's hoping that works! Saturday 08 November 2004, Delayed Report: On 27 October 2014, with the help of Daniel Womack, I was able to contact an ESET sales representative by telephone, who was able to set renew my ESET NOD32 license for three instead of four laptops, for
  23. Rugk: Thanks for correcting my link. R.N. (Roger) Folsom
  24. Proactive Services: Thanks for the suggestion. I'm not used to using a Sales Representative, but a Google search probably can come up with one. But I will wait for another day or two --- my current holding runs to November 02 --- to see if someone from ESET comes up with a more direct solution. Thanks again. R.N. (Roger) Folsom
  25. Two years ago, I was running four laptops: two new ones, and two elderly ones that I continued to use as I struggled with setting up the new ones. So I bought a two year NOD32 renewal for four laptops. I now have only two laptops for which I want to renew; the elderly ones have been donated to a local organization that sets them up (mostly using Linux because they can't run Windows later than XP) for low income people. But I can't find any way to get ESET to renew a smaller number of laptops, at .hxxp://www.eset.com/us/renew/. If necessary, I will renew four laptops for two years
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