CMS

Hi folks, I have been quite happily using a command line step in MEMCM to install ESET Endpoint Antivirus. Example as follows: PROTECT_v9.0.2046.0_Installer_x64_en_US.exe --silent --accepteula This no longer seems to be working, as ESET does not get installed as part of the task sequence. If I run the command from an administrator level DOS prompt it doesn't do anything, so it suggests something has changed with the options needed. Should the above command still work, or if not are there still command line options I can use to silently install the endpoint? Thanks

Thanks. What is the "File Security" version, is that no longer supported? There are some other version for Windows Server but I can see they are specific e.g. Mail Security and SharePoint.

Thanks. Is there a reason that the dashboard shows it as out-of-date? Where can I check to see which versions are genuinely out-of-date?

Hi folks, I've spotted that there seem to be two general versions of the endpoint for servers, File Security and Server Security. Which version should I be using for servers like DCs, file, and print? To-date I've been using File Security. Thanks

Hi folks, I have an auto-update policy which is on and set to apply to all clients. I just spotted on my dashboard that all endpoints are out-of-date, most are on an older version of 9 e.g. 9.0.2032.6 rather than 9.0.2046.0. Why are they not updating? Also, should auto-update update the agent as well? Thanks

Thanks Marcos. I just found it on Feedly's RSS search as well.

I don't suppose there's an RSS feed for these announcements?

Thanks Marcos. I don't seem to get any sort of news update from ESET via email. Is there a place where I can get news updates that these product changes have taken place? Thanks.

Hi folks, As per subject, has ESET PROTECT replaced ESMC? I noticed a pending update in ESMC and saw this was listed as a product to update to. (If it has replaced ESMC, where can I get news/information that these changes are taking place?!) Thanks

Hi folks, I've got a few machines that were joined to the domain and then ESET was installed, but subsequently their computer names have been changed. They are still showing in ESMC with the old name. How do I get ESET to update this? Thanks

Thanks. Where do I find the "deactivate seats" setting? Can't spot it in server settings.

I've double checked and no PCs are muted. The offset always seems to be two, as the number of PCs with alerts has increased to 5, but EMSC now shows "7" on the left. I'll log a support ticket.

Yes, subgroups is ticked, and no filters are set.

Thanks. Yes, definitely deactivating as well. I had to reboot the server for Windows Updates, and subsequent to that the numbers have updated. What's odd though is that the number of computers listed is around 10 less than the number of licenses used. Should these not be equal, or the number of licenses lower if some PCs are not managed?

Hi folks, Our license usage in ESMC is showing as slightly over, so I have done some tidying up and removed some ex-PCs (ensured no policy was applying, used "Stop Managing", and "Remove Device"). I have verified they are no longer in the Computers listing. Our license count is still exactly the same though. Does it takes some minutes/hours for the license count to catch up? Thanks