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x7007

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Posts posted by x7007

    Long black screen duration before windows login screen

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    The black screen started after the Nvidia Driver update, but ESET is causing it now. that's what I know for sure. Without ESET installed I don't have a black screen, as soon I install ESET as default as it can be I instantly have a black screen. no matter what version 17 or 16. 

    Testing another 2 AV software none of them had black screen issues, one of them had some annoying issue with the firewall when lanching EDGE, but only in edge there was a big delay until pages would load, disabling the Firewall would fix it instantly. so each of their own, for now, for the 2nd AV I am currently using there are no issues, just sometimes a small delay as it checks the website on their server before, but that seems normal and it happens to both EDGE and CHROME.

    Long black screen duration before windows login screen

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by x7007

    15 hours ago, Alasedo said:

    I have the same issue too. i am waiting for a solution from admins.  i think this problem become with last v17.xx update.

     

    I even tried version 16.1 it happens there too!! I just moved to another AV software, no issues at all, no black screen no nothing, no issues with firewall and no event viewer errors.

    Interactive mode with the other AV works PERFECT.

    I am not supposed to be DEBUGGER for this software! I bought it to use it not looking for issues or to fix issues.!

    Issues with network connectivity and freezing

    in ESET NOD32 Antivirus

    Posted · Edited by x7007

    17 hours ago, Marcos said:

    Do the issues occur if you uninstall ESET and install v17.0.16 from scratch with default settings?

    Should the system freeze, we'll need a complete memory dump created as follows:

    1. Configure Windows to generate complete memory dumps as per https://support.eset.com/en/kb380 and reboot the machine.
    2. Reproduce the issue.
    3. Manually trigger a crash when the system freezes and becomes unresponsive.
    4. Compress the memory dump, upload it to a safe location along with logs collected with ESET Log Collector and drop me a private message with a download link. If the system doesn't start and becomes unresponsive on boot, temporarily remove ESET in safe mode using the ESET Uninstall tool.

     

    for now, I moved to another AV software, I can't mess with this thing right now, it slows down my computer to a crawl every restart and it's not that it doesn't work, it is randomly changing every time, sometimes the firewall can't start, and the internet doesn't work because of it. I'll just wait until you fix all issues.

    If not other will have it and go through it, I'm not supposed to be your debugger person, I need to get paid to get your software fixed, sorry.

    Computer start as it should, not black screen no slow down or windows doesn't load all try icons and all the rest and firewall + antivirus work as it should without event viewer notification every time.

    Also, I will check if the game lags I had in Diablo 4 and Forza Horizon 4 and some other online games were because of ESET doing stupid things randomly.

    because I know for sure it's not my ISP and not my network, if anyone blame that I have nothing to add to it. my internet would totally lose connection randomly like totally cable disconnect of sort, it doesn't happen without ESET now.

    Issues with network connectivity and freezing

    in ESET NOD32 Antivirus

    Posted · Edited by x7007

    eset service is freezing my whole computer!!

    When I try to uninstall it, it stuck on the ESET Service for 15 sec and my computer can't do anything else! Can't open task manager, event viewer, nothing works!! it just freeze the computer, only the START and Windows Settings and mouse right click and any windows New UI works. nothing else launches!!!!!!!!!!!!!! until it finish uninstall eset service

    My network doesn't work when my computer bootup!! ESET just freezes everything!!!!!!! I am so sick of this bloody issues!!!! return to VER 15 without any of this issue, I'm so sick of wasting my bloody time!!!!!!!
     

     

    ESET not installed everything INSTANT LOADING!

    I was watching the Windows Login circle for almost 2 min until it loaded and only 2 icons shown up on my tray icon! ESET didn't even launched because it freezed and freezed the whole COMPUTER including everything else!!!!

     

    COULDN'T even use my mouse Razer Basilisk V3 because I have specific Mouse pad calibration with Lift settings because I have 0.8 extra height so I can't even move the mouse without the software/driver and it didn't load it because ESET!! I needed to use ANYDESK But it also didn't LOAD!!!!!!!! ARGGGGGG

    Issues with network connectivity and freezing

    in ESET NOD32 Antivirus

    Posted · Edited by x7007

    At the moment I uninstalled eset and I'll test how things works without it, I'll restart now and update. I also have randomly weird disconnections from my LAN suddenly when playing games or very rarely when not doing anything, including the black screen on bootup and eset takes 10 min to start its firewall. something is so weird.

    Update after restart :

    so Eset uninstalled Windows BOOT UP INSTANTLY.

     What I noticed is the the LAN takes like 5 sec to actually get internet after windows load up, it shows the global icon and then after 5 sec it shows the computer, with login or without. but with eset it shows black screen for almost 10 sec and the computer icon is already shown up on the windows login.

     

    Windows Security Center Service unable to load instances of AntiVirusProduct from datastore.

    in ESET NOD32 Antivirus

    Posted · Edited by x7007

    same errors, also ESET Firewall didn't want to run at all, stayed red all the time, couldn't enable it. also couldn't export the eset settings from the import/export from the main menu 

     

    After I tried to update to Pre-Release it instantly fixed , firewall running green and export works. Also by the time nothing worked with eset Windows wanted to update it's Anti-Spyware update engine thingy. so it's clearly it didn't detect eset at all.

    Interactive Firewall useless since 16.2

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by x7007

    12 minutes ago, JWT said:

    Still on v16.1.41.0 here do due last years major screw-up release of v16.2 and from what im reading has continued over on to v17.  Must be so embarrassing for ESET.  My licence expires in 11 days at this time of writing and I'm not convinced or enticed to renew based on this.

    same issue, though randomly it does work, last game I tried was the crew motorfest through Ubisoft client  and it asked 2 times for permission after each 2 launches, each time was different server of some kind, but then it just worked.

     

    I got randomly error Faulting package full name: EsetContextMenu_17.0.15.0_neutral__f55j32bkf4yvt

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Faulting application name: DllHost.exe, version: 10.0.22621.1, time stamp: 0x05e70ed3
    Faulting module name: RPCRT4.dll, version: 10.0.22621.2506, time stamp: 0x1f8b18b5
    Exception code: 0xc0000005
    Fault offset: 0x0000000000066b74
    Faulting process id: 0x0xFF8
    Faulting application start time: 0x0x1DA1D5B4D00F85E
    Faulting application path: C:\WINDOWS\system32\DllHost.exe
    Faulting module path: C:\WINDOWS\System32\RPCRT4.dll
    Report Id: c7d55dc8-32cb-443f-a7f1-9e36d38557cd
    Faulting package full name: EsetContextMenu_17.0.15.0_neutral__f55j32bkf4yvt
    Faulting package-relative application ID: ESET

     

    I used the Pre-Released version, and now I'm back to the official, I hope it won't happen again.

    Interactive Firewall useless since 16.2

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by x7007

    also I had never ending issue with Forza horizon 4 and 5. it didn't want to connect until I stopped the firewall or back to older version.  it didn't popup the question for new connection or didn't care about the allow rules already exist. I wanted to burn eset. wasting a lot of my time just trying to play a game. and we have no idea what else did it cause, broken downloads also stopping in the middle, connection reset or timed out for no reason at all.  eset you have days to fix it, we want a beta release of 17 or release it officially right now, don't waste our time with logs, if many ppl complain you do the QA, or pay us to do that gladly we all do, 30$ per hour or more, we have a deal.  "don't break what's not broken and don't ask of the people you sold it to fix it" . please don't break these 2 man laws, which you already broken.

     

    from the post with the VPN I clearly see the rules are exactly the same, no need to ask him, I had the same issue . just roll to older version 16.1.14 and wait for 17 if it's not fixed by then we go to other brand. that simple, I wonder how many people are suffering from this but don't know what the hell is going on. I was so sick of this that I looked google and it took me 2 min to find it

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