dtorres

Many thanks for your response. I understand that you require texts to be written in English, but as feedback, ESET is an international company. Therefore, the least you can do is have support for all languages, or in the best case (as can be seen), use machine translation. You should not force consumers, and even more so customers, to write in a language that is not native to their region. You should work on this, so that you can become an even more complete company that is integrated with customer service. I have used AI to write this message to you. Regards.

Este es nuestro ID Público de Cliente ESET: 33B-S23-ARA

Estimados, Por favor, necesito asesoría para desactivar esta alerta en el servidor ESET PROTECT. Por razones de servicio aún no se puede actualizar los equipos a Microsoft Windows 10 u 11. Somos organismo del estado de Chile y cliente corporativo de ESET. Se necesita esta configuración lo antes posible. Muchas gracias, saludos cordiales. Machine translation: Please, I need advice to disable this alert on the ESET PROTECT server. For service reasons, it is not yet possible to update computers to Microsoft Windows 10 or 11. We are an organization of the state of Chile and a corporate client of ESET. This configuration is needed as soon as possible.