WelshPaul

Yea, the dashboard said the same thing but it wouldn't let me progress. I guess I just needed to wait for things to sync or something.

It's now allowing me to reinstall eSet. Either I was impatient or you're very efficient!

I have had to retore my Thinkpad Laptop, it had eSet Home premium installed prior to the restore. I have deactivated the previous install and my online account shows that I have 2 devices out of 3 in use. I'm unable to re-install eSet as it says Device limit reached?

Yes, scan completes on all three of my machines too. The point I was trying to make was that when I perform a system registry scan, it runs for a minute or so and appears to hang with the following displayed for a an exteneded period of time: Detections occurred: 0 \REGISTRY\MACHINE\SOFTWARE\Classes\htafile:FriendlyTypeName It does this on three different machines. Two laptops and a desktop. Leave it run and the scan will complete. I was just updating the thread to help others that stumble upon it. 🙂

Just an update for anyone that comes across this thread... Having just installed eseT Premium on three computers, I can confirm this behaviour was present on all three machines.

The scan completed after exactly 30 minutes. 👍🏻 It's weird because it scans for a minute, hangs at the above registry location for approximately 28 minutes and then starts scanning again for a minute, only then to complete. I appreciate your fast response though. 👌🏻

Scan is once again in progress. It looks like it has hung at the same spot again. I will let it run for an hour and hopefully it completes. FYI - When I perform a scan, it runs for a minute or so and hangs on the following entry every time: Detections occurred: 0 \REGISTRY\MACHINE\SOFTWARE\Classes\htafile:FriendlyTypeName It just sits on this entry for a further 20-30 minutes at which point I gave up. This laptop is 3 days old, set up from new. Surely it shouldn’t take so long to scan the registry?

About 30 minutes…. I will try again.

Hi, I have successfully installed eseT Smart Security Premium which came with a Trial License on my Lenovo ThinkPad laptop. However, scan your computer hangs when scanning the system registry. Custom scans are completed when scanning Operating memory, Boot sectors/UEFI, WMI database and drive C. But again, a scan of the system registry hangs every time. I have tried running scans as an administrator but the problem remains. What am I doing wrong?