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Keen H

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About Keen H

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    Newbie
    Newbie

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  • Location
    Australia
  1. Hi we are having weird issue. We have setup static groups to manage the pcs at multiple locations, each one has their own domain. So the name typically shows up as backroom-1.businessname.local However many machines will not show the full FQDN name, it just says backroom-1. After a new install every machine is supposed to go to lost & found, but it will end up in a static group (I believe it goes to the last created group). This happens to all pcs named 'backroom-1' and also randomly for other pc names. Why does it not show the FQDN name, and why is it automatically placing itself into a group other than Lost & Found. The Protect server is running on a machine called 'Backroom-1' that is not on a domain if that has any significance. thanks in advance.
  2. Hi we have been using mirrortool to download updates for V5 endpoints. It has been working up until Jan 21. Virus signature: 28606 When running the batch file manually we get the Error: Perform mirror failed with error: File not found on server. Error code is: 8451 Error occured c:\mirror\mirrortool.exe --excludedProducts ep4 ep6 ep7 ep8 ep9 ep10 era6 --mirrorType regular --intermediateUpdateDirectory c:\mirror\int\ --offlineLicenseFilename c:\mirror\mirror.lf --outputDirectory c:\mirror\out\ Have downloaded new mirrortool.exe and offline license to no effect Thanks in advance
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