Slawomir Skupien
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About Slawomir Skupien
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ESET FDE Failed to boot from safe start
Slawomir Skupien replied to Slawomir Skupien's topic in Encryption
I have only case number from local support: 01431749 -
Slawomir Skupien joined the community
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Hi, We have a GIGABYTE Z790 AORUS ELITE DDR4 motherboard in our PC. When trying to run ESET FDE, the computer fails to boot after enabling the encryption option. A message in the system informs that the computer must be restarted to start encryption. After restarting the computer, you only see a black screen and nothing happens. After restarting, we receive the following messages in the ESET FDE logs: [2023-11-29 08:06:32.575] [inspector] [error] [4284] Failed to boot from safe start [2023-11-29 08:06:32.575] [inspector] [error] [4284] Encryption has failed previously so we will not continue Is it possible to set SecureBoot in the BIOS so that the computer starts the Pre-boot window after a restart forced by EFDE? There was a similar problem in the past on Lenovo and Surface laptops, but here the problem is a bit more complex. Technical support can't help me for over a week