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LordYeitson gave kudos to Marcos in Error ACT.0 - ESET INTERNET SECURITY
Since this is an English forum, we kindly ask you to post in English.
Do you have the latest version 17.0.15 installed? Please follow the instructions on the download page, create an ESET HOME account first and add the license there. You can then activate the product from ESET HOME or from the product via your ESET HOME account.