I wrongly paid for a renewal of ESET INTERNET SECURITY (UPGRADE) 1 USER 3 YEARS HK$999 and wrongly renewed NOD32 Anti virus $USD118.98.As I have not downloaded these two software. The HK ESET distributor has refunded the HK$999 but they said I have to ask the US ESET for a refund of US$118.98. Please arrange a refund by return. Thanks