Mark-Deo

you're right it's blocked yeah, could you tell me how could i get the thing the triggered the rule, as most likely it pop up without accessing dns.google directly

Hello Team, there's an employee who complaint that he keeps getting the attached error messege when i checked the web control rule on ESET Protect, there were some web category blocked high malicious category.. now im trying to get the root cause why this messege is showing up on the employee's PC ? and how could i know the web category for this URL dns.google

Hello Team, im just have a question now we have the ESET business license, and I've created a policy with a rule that prevents users from uninstalling the ESET until entering the password, yes it works when I've tested to uninstall the ESET from appwiz.cpl however when using a tool like revouninstaller it could uninstall it without any issues!!!! is there any way to prevent that ? i know there's a way to force the uninstalling process from the safe mode but im asking about using a third party tools like revo

let me try to explain it more, I've 2 policies on ESET protect portal okay, when i place my laptop in a group with Policy X it gives me the attention required firewall is disabled, however when I move the laptop to another group with the second policy Y it doesn't give me the same warning, the ESET firewall is disabled on both policies tho, i just wanted to know why it doesn't give me the same attention in the second group and how can i keep eset firewall disabled and just hide the warning/notification. i hope that you get me this time

Thank you Marcos for your reply but i it seems you missed my point ESET is already installed on the machines with Windows firewall disabled my question is i need to keep the Windows firewall disabled as it is, and ESET to ignore and stop make it warning that the windows firewall is disabled, how can i do that ?

Hello Everyone, I need your assistance please as I have an issue called Firewall is disabled, the issue i've found many PCs and Laptops on Eset Protect Cloud have a Firewall is a disabled issue, and note that we know that as we already disabled it by GPO, the issue is i've 2 different policies applied on 2 different static groups first policy called "X" applied on group "management" and the second policy "Y" is applied on group "marketing" all PCs in group marketing have this issue firewall disabled and must enable it however the same joined domain PCs in Marketing group with policy Y haven't had this issue ? i need to disable the option that triggers or checks Windows firewall how can i do that?

Hello everyone, I need your assistance as I've got this alert from ESET that there's a trojan file by the name Win64/Rozena_AGen.CU found in this path file:///C:/Windows/System32/odbc32.dll and when I checked this file it's related to MS database ODBC, may I know how would i know if its a false positive or not, and what should I do in this case?