Maya_admin
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Posts posted by Maya_admin
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Could you redirect my issue to developers ? Following other topics on the forum, it looks like I'm not the only one having this issue !
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Hi guys,
I'm migrating our Nod32 environment from release 5 to 6.
We use ERA Server and Enpoint Antivirus.
I did install ERA6 6.1.530 server and 6.1.334 web console which I believe are the latest releases available for now.
All good for the setup and configuration I figured out everything except for the Client Deployment !
When I set up the Software Install task, I'm stuck at the point where I have to specify "Package to Install" and when I click to "Choose package" I'm redirected to a window with No Data Available so it's an empty package list...
No issue to contact "hxxp://repository.eset.com/v1/"repository, here is a part of my Server trace.log :
2015-08-24 13:55:43 Information: CRepositoryModule [Thread 7f39767fc700]: Processing repository synchronization request2015-08-24 13:55:43 Information: CRepositoryModule [Thread 7f39767fc700]: Synchronizing with remote repository2015-08-24 13:55:43 Information: CRepositoryModule [Thread 7f39767fc700]: Synchronizing repository with url 'hxxp://repository.eset.com/v1/'2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Finished repository synchronization2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.eea.windows"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.ees.windows"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.efs.windows_core"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.efs.windows"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.ems.kerio"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.ems.lotus"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.ems.exchange"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.es.ms_sharepoint"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.es.linux"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.eea.mac"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.ees.mac"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.eea.linux"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.eslc.linux"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Software_Status with: {"ProductID":"com.eset.apps.business.era.rdsensor"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Updating Repository_Software_Status log with 0 package2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Agent_Status with: {"ProductID":"com.eset.apps.business.era.agent","EraServer":{"Package":"com.eset.apps.business.era.server.linux","Version":"1688854189965312"}}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Updating Repository_Agent_Status log with 3 package2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages for Repository_Server_Status with: {"ProductID":"com.eset.apps.business.era.server.linux","Base":"1688854189965312"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Requesting packages of this instance for Repository_Server_Status with: {"ProductID":"com.eset.apps.business.era.server.linux","RequestedVersion":"6.1.530.0"}2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Updating Repository_Server_Status log with 1 packages2015-08-24 13:55:49 Information: CRepositoryModule [Thread 7f39767fc700]: Processing version check report response2015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Performing repository query with parameters '{"ProductID":"com.eset.apps.business.era.agent","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}'2015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.agent","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}' returned package 'ESET Remote Administrator Agent' with version: 6.1.530.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.agent","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}' returned package 'ESET Remote Administrator Agent' with version: 6.1.450.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.agent","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}' returned package 'ESET Remote Administrator Agent' with version: 6.1.336.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Performing repository query with parameters '{"ProductID":"com.eset.apps.business.era.agent","OsBits":"64","Platform":"x64","OS":{"Type":"windows","Version":"1688854653370368"},"Base":"1688854184329216"}'2015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.agent","OsBits":"64","Platform":"x64","OS":{"Type":"windows","Version":"1688854653370368"},"Base":"1688854184329216"}' returned package 'ESET Remote Administrator Agent' with version: 6.1.444.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.agent","OsBits":"64","Platform":"x64","OS":{"Type":"windows","Version":"1688854653370368"},"Base":"1688854184329216"}' returned package 'ESET Remote Administrator Agent' with version: 6.1.365.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.agent","OsBits":"64","Platform":"x64","OS":{"Type":"windows","Version":"1688854653370368"},"Base":"1688854184329216"}' returned package 'ESET Remote Administrator Agent' with version: 6.1.265.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Performing repository query with parameters '{"ProductID":"com.eset.apps.business.era.proxy","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}'2015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.proxy","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}' returned package 'ESET Remote Administrator Proxy' with version: 6.1.530.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.proxy","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}' returned package 'ESET Remote Administrator Proxy' with version: 6.1.450.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.proxy","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}' returned package 'ESET Remote Administrator Proxy' with version: 6.1.336.02015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Performing repository query with parameters '{"ProductID":"com.eset.apps.business.era.server.linux","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}'2015-08-24 14:55:46 Debug: CRepositoryModule [Thread 7f39767fc700]: Query with parameters '{"ProductID":"com.eset.apps.business.era.server.linux","OsBits":"64","Platform":"x64","OS":{"Type":"linux"},"Base":"1688854189965312"}' returned package 'ESET Remote Administrator Server' with version: 6.1.530.0Could you please help me to figure out what is the issue here ? Aren't delivering "ESET Endpoint Antivirus for Windows" package from your repository ?Or I'd need to use the option "Install by direct package URL" ?I don't like the idea of having this deployed by GPO, this is a workaround and the product should deliver the feature as developed for.Thanks in advance.John -
I do have the same issue here with a fresh installation of ERA Server 6.1.530 with Webconsole 6.1.334...I was also happy with Era 5 but this is starting to bug me a little...
Software Install - Package list empty...
in ESET PROTECT On-prem (Remote Management)
Posted
I forgot to reply to Moderators, but of course I did restart my server OS so as ERAS service with no luck, the package list in my client task remains empty...