hello

I just discovered some entries in Eset HIPS log that it is blocking Surun... So I disabled HIPS, reboot... and when I try to save settings this strange error appear (just after Surun error) So it is probably not caused by HIPS... And as I write before: after I run this command I can save settings: surun "C:\Program Files\ESET\ESET Security\ecmds.exe" /run /hide /proxy (just discovered that when HIPS is disabled it is little more to do because I must manually kill egui.exe from task manager before run this command)

Also checked something different: I tried to add exceptions when gui ruinning without admin rights. I get Surun Window, write password, click ok. and get this: Translated: Advanced Settings. Error occurred while saving . Make sure You have permission to change settings.

Ok. Maybe I have something other broken in system 🙂 The fact is that when I was few first times trying to activate trial there was only Eset screen called "Veryfing" and loading circle. No e-mail ask Window, No UAC, no Surun Window, after about 10 mins return to main window. And when you for example run Eset gui as default (standard user) and try to modify some settings, for example disable e-mail protection is Surun working for you? For me it just show window Surun running eeclnt.exe, I click ok. and in GUI nothing change When I run Eset GUI through Surun it's working well.

Strange. I was running standard user as every day. And Eset gui was started by default autostart entry, and it doesn't show me UAC window, also as I descibed I'm using Surun, it's window also does not shows when I was clicking activate trial.

OK. Now I think Eset & Surun are not fully compatible. Now after successful trial activate: when I click any option It show me Surun Window not UAC, trying to run eeclnt.exe but after that nothing happened. I tried to: 1. Add eeclnt.exe to Surun list of automatic admin programs 2. add Surun to exclusions in Eset 3. Add eeclnt.exe and other eset executables to Surun blacklist (programs that Surun will ignore) And my final solutions to be able to modify Eset settings from standard account is: add task in task scheduler with settings program: surun arguments: "C:\Program Files\ESET\ESET Security\ecmds.exe" /run /hide /proxy and start-up every login with 10s delay

Can I ask for delete attachments I uploaded here? They can contain private data I think.

Hello again. I used this tool and reinstall Eset (also offline installer) and and also activate trial not work. But finally trial was activated. Why? Because just try to run egui.exe as admininstartor. Antivirus GUI has no permission to do anything by default on standard user account Btw. I'm using opensource tool called Surun to make life easier. (https://sourceforge.net/projects/surun/) And now I can set up Surun to remember that egui.exe should run with admin rights. Without that I can't change any settings. Do you have any knowledge about Eset compatibility problems with Surun? Or any suggestions problems when using standard account?

They are not real firewalls, only tray controllers for Windows Firewall. I was trying even with Windows firewall completely disabled...

I think You don't understand me: In version 16 when I select "Free trial" there is only screen with text "Verifing..." and it is loading something forever. After that program return to window with "select free trial" option. When I installed older version 9 program just not reacted when I click "free trial" Also not activated.

In installer was option "skip activation" or something. Program install well and then I connected cable. Activation not work when PC is online. It is good thing that Eset have offline installer, bocause it is good to install antivirus software offline

Also tried without any additional firewall control apps, and with another (Windows Firewall Controll) And I don't think something is blocking. Internet work as usual on Firefox, and some online games also works. While capturing browser or any other software was not running. Is my last capture good or should I try capture more (I'm not computer expert) Btw. I installed Eset with offline installer with disabled cable during install.

Hello. I captured again (run wireshark -> select connection name -> capture->start then run trial activation yes?) And I was waiting about 3 minutes. Edit after 7 min Still is "Verify" wireshark.zip

Hello installed Eset Nod32 AV version 16.0 trial to test, because I need good AV for Win7 Machine and I will never update to Win10 or Win11 because I see them in action on my friend new computer and they are ultra slow compared to my old Win7 PC, sorry for Micro$oft, this is true 😞 And my problem is that trial activation is stuck on Verification. Eset did not ask me for email or anything. I'm using Fort Firewall to control Windows Firewall and I add allow rules for C:\program files\eset\eset security\egui.exe C:\program files\eset\eset security\ekrn.exe And nothing, also after reboot. Disable firewall filtering did not help. I was not used any cracks or trial resetters. This was first install on my system. Before I was using GDATA trial. Fully uninstalled with Revo Uninstaller. After fail to install Nod32 v16 I was trying to install Nod32 v9 also trial activation fails I asked as guest here: https://forum.eset.com/topic/36512-cant-activate-trial/ (you delete it) I uploaded it here (also tried Log Collector with 64 bit sysinspector) eav_logs.zip eav_logs_64.zip wireshark.zip