Julien SEMET

Hello Ashley. Thanks for your answer. Unfortunatly i have already do this process. I'll listen to your recommendation and open a ticket. Many thanks for your time. Kind regards. Julien

Hello all ! I recently installed EFDE at one of my clients on 2 laptops HP 450. Same configuration, same use. ( Bitlocker turn off, HP Wolf security uninstalled) One of the 2 computers got serious trouble when waking up : the laptop restart but i got a black screen. The only possibility is to turn off the laptop and restart it. The trouble arrive everyday on this laptop and only two time on the other. I decrypt the SSD on the one who got the trouble and the customer told me that the problem dissapear. Anyone have ever seen this problem ?