[BSOD - ekrn.exe]

We have likely found the cause of the issue in software that directly accesses hardware ports and does mapping in a way that we think is not correct and also according to Microsoft in scenarios when also another driver does mapping in a recommended way this may lead to unpredictable system results. We have made a workaround in Antivirus and antispyware protection module 1162 (currently available on pre-release servers and for all v9 beta users) to prevent this from happening when such drivers are installed.

 

Please confirm or deny that the issue is fixed with Antivirus and antispyware protection module 1162.

 

Should the problem persist, please supply us with a new memory dump (compress it before uploading). Also carry out the following test, if possible:

- uninstall v8 and restart the computer

- install v8 but don't activate / update it

- disabled Advanced memory scanner in the advanced setup -> HIPS

- restart the computer

- update v8

- let us know if disabling AMS solves the issue.

 

My system (Asus z87) still crashes following these steps. I'll pm you the Log Collector file.

[BSOD - ekrn.exe]

I'm having similar issues. Running Windows 8.1 64bit on a z87 motherboard (Asus Maximus Hero VI) with a 4670k. I'm using their AI Suite III software which includes features like overclocking, direct BIOS updates, and fan profiles. Computer hardlocks with an error that is usually WHEA related shortly after startup (the nod32 icon shows an active scan or update was in progress during this time).

 

With nod32 AV completely uninstalled (or in safe mode) I don't have any freezing, and can run any gamut of hardware tests (prime95, Intel burn, furmark) without any issues at all, so it's definitely not hardware related in that sense. I've had the AISuite software running with nod32 for almost two years, so I'm very curious to see what's actually causing this. Regardless of what version of AISuite I install, the freezing keeps occuring, so I don't think it's a recent update from Asus that's causing it.

 

I'll PM my Log Collector files to Marcos, let me know if you need any additional files. Until then I'll leave nod32 uninstalled.